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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Security compromise by office personnel.
Business response:
Dear Grace, Thank you for being our guest and posting a review. Please accept our sincere apologies for the security issues during your stay. Please be assured that we take this matter very seriously and take all necessary steps to ensure such incidents do not occur again. We appreciate your understanding and ongoing support as we address this issue. Feel free to connect with us directly if you wish to discuss this further. We hope to welcome you back soon.Sincerely,Hotel Management
Not a happy camper!!!! When arrived the front desk person appeared to be rude when asked about accessing payment with a card. Not much of a breakfast area. Asked for personal essentials, but had to go down to lobby to get them. I would think that a place like that & the price that was paid. That's the least that would been a little bit helpful 😕The elevator area needs to be cleaned, as well as the concrete area outside of it.
Business response:
Dear Guest, Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. Your feedback is valuable to us and has been addressed appropriately to ensure we are well-poised to serve you in the future. We hope you will allow u... read more
More for temporary housing. Didn't have a hotel vibe, no coffee maker or coffee. Complimentary breakfast was granola bar.
Business response:
Dear George, We are sorry we failed to meet your expectations and hope you will accept our apologies for what transpired. Although we know this stay did not meet your expectations, we hope you will allow us another opportunity to host you again and make it up to you. Sincerely, Hotel Management
Business response:
Dear Doreen, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Very nice
Business response:
Dear Janet, Thank you for selecting Extended Stay America for your recent visit to Albuquerque and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and our service friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Skip it if you can.... It was the convenient to the airport. Safe, but kind of lower end. Tiny rooms, broken TV remote. Not good for families. No coffee maker, 1 plastic cup. Night clerk was nice.
Business response:
Dear Richard, We are sorry we failed to meet your expectations and hope you will accept our apologies for what transpired. Although we know this stay did not meet your expectations, we hope you will allow us another opportunity to host you again and make it up to you. Sincerely, Hotel Management
Business response:
Dear Connie, Thank you for selecting Extended Stay America for your recent visit to Albuquerque and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and our service friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Good location, very small room for a hotel that’s supposed to accommodate long periods of stay. Found two dead coach roaches in the morning of check out.
Business response:
Dear Nikita, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Thank you again for your feedback. Sincerely, Hotel Management
Business response:
Dear Alejandro, Thank you for selecting Extended Stay America for your recent visit to Albuquerque and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,582 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.