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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel/location It didn't start off too well for me and my grandsons because we were placed in a one br suite when I had paid for a double br suite. Then we had to move all of our stuff out so that we can get placed in the proper unit the next day! It was a nice hotel and the staff were pretty apologetic and helpful.
Business response:
Thank you for sharing your feedback. We are sorry for the reservation issue you encountered during your stay and apologize for the inconvenience it caused to you and your family. However, we are pleased to read our associates resolved the issue up to your satisfaction and that you were left with a good impression. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Not sure I would do it again. Our room was not terribly clean and we did see Roscoe's. The hotel staff was not readily available and it was difficult to get clean linens.
Business response:
Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered and sincerely apologize for falling short of your expectations. Steps within our housekeeping and front desk teams have already been taken to make sure we don't repeat these mistakes. All of our associates are committed to providing you the most comfortable accommodations and service. We hope we have the opportunity to demonstrate this to you on a future visit. Sincerely, General Manager
Business response:
Thank you for selecting Extended Stay America - Albuquerque - Rio Rancho Blvd. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Nice, but not perfect Hotel staff was great at check-in. Building is slightly dated. Looks clean though, just in need of updating. Room was clean, and beds were comfortable. Sofa hide away bed blocked the entire living room when pulled out. So made it hard to get to the kitchen once kids were sleeping. But overall a good experience
Business response:
Thank you for being our guest at Extended Stay America - Albuquerque - Rio Rancho Blvd. It nice to know you enjoyed your overall time with us and that you liked your spotless room and our courteous service. We appreciate your valuable feedback as it will help us to improve our facilities and service levels moving forward. It was our pleasure hosting you, and we hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Very cleanhotel. Great Staff. No complaints! Great experience! If you like coffee. Just ask the front desk for a coffee maker, coffee, & cups. They will bring dishes, ect ..if needed as well.
Business response:
Thank you for being our guest at Extended Stay America - Albuquerque - Rio Rancho Blvd. We are delighted to know that you were satisfied with your accommodations and our service. We appreciate your feedback and hope to welcome you back soon. Sincerely, General Manager
Went for high school baseball tournament Went to go watch my grandson play ball and motel was close to the location and also to restaurants. Staff was courteous and price was reasonable. It was a nice stay
Business response:
Thank you for choosing Extended Stay America - Albuquerque - Rio Rancho Blvd. while you were here to attend your grandson’s baseball tournament. We are delighted to know you loved our location and affordable rates. We hope to welcome you back soon. Sincerely, General Manager
Great Hotel for the Price I visited Albuquerque on business and needed to spend quite a bit of time in my room. The room was clean and the staff left me alone which was exactly what I wanted. There were no outside noise distractions and parking was easy and very convenient. I would definitely stay here again.
Business response:
Thank you for choosing Extended Stay America - Albuquerque - Rio Rancho Blvd. while here for a business. We are delighted to know you not only enjoyed our outstanding hospitality and convenient location but also found us to be a great value. It was our pleasure hosting you, and we look forward to welcoming you back in the future. Sincerely, General Manager
Good for Overnight Visits Too We were only there overnight, but I can tell it would be a nice place for longer stays as well. It's set up like a nice little studio apartment. So you can sit in a comfortable reclining chair while watching TV instead of lounging uncomfortably on a bed like most hotels. And it has a real kitchen, so you can cook if you're sick of eating out, like we tend to get when we're traveling. My only complaint is the dogs... since it's pet-friendly, and there are people who are staying there for weeks or... read more
Business response:
Max, thank you for reviewing your stay at Extended Stay America - Albuquerque - Rio Rancho Blvd. We are glad you liked your room and appreciate you mentioning how convenient is to have a fully-equipped kitchen, as this is an important feature to many travelers staying for multiple nights. However, we apologize for the dog barking and the disturbance this caused. On your future visit, please feel free to involve our front desk team for any issues you may have. We appreciate your observation about the oversight in the housekee... read more
Manager difficult. Dislikes 3rd party business Required me to call expedia to solve her issues to get checked in.
Business response:
Thanks for being our guest and sharing your feedback. I am pleased our location was convenient for your needs, but I am so sorry for falling short of the professional service you should always expect from us. We are working to remedy this so that your next stay will be absolutely perfect. We appreciate your business and hope to see you again on your next visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 1,976 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.