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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly hotel staff, checked in good. No television remote found; called front desk but they couldn't find one, so no tv for the one night I was there.
Business response:
Thank you for choosing us for your overnight stay. Although you liked our convenient location and courteous associates, we are sorry for the service issue you experienced which made your visit a less than perfect one. We will be sure to share your concern with our front desk team to be more attentive to your needs moving forward. We appreciate you being our guest and hope the positive aspects of your stay will encourage you to choose us again in the future. Sincerely, General Manager
Convenient The room was not as clean as it could have been, but overall I was satisfied.
Softball weekend Was in town for a softball game; good location close to mall; resturaunts and fields. Check in was easy, room was adequate had the suite large enough for parents and a few softball girls.
I arrived in the evening, there were no dishes available, and no hand soap. I had to ask for hand soap at the reception, they also did not have dishes because they were washing them. Guests arriving in the evening would like to have a quick dinner, which I was not able to prepare in spite of the advertisement that the hotel provides dishes and utensils. Wi-fi was extremely slow.
Nice hotel close to family. Everything was good. The check in person couldn't find the reservation at first. Not too friendly. The only objection is the breakfast was very poor in that there was only coffee and tea and prewrapped breakfast snacks. No juice or cereal.
Excellent option for one night ir an extended stay The kitchen makes it more like home. Newly remodeled. Feels like an upscale spot. Staff courteous and efficient.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you received comfortable accommodations and excellent customer service from our staff during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
I was not impressed with this hotel. The location was convenient but given the choice I wouldn't stay again. The beds were hard, they ran out of pillows, and the coffee was watery. The lighting in the bathroom was very dim and hard to see. At the end of our stay we started to pack up and found a roach.
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 1,976 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.