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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Weekend Excellent hotel for the price just no bottle water in the vending machines only soda
Adequate room; bring amenities if you're picky Cleanliness: The hotel lobby was neat and tidy. The elevator, hallway, and room had the strong odor of smoke--although it is a smoke-free hotel, we suspect this was not always the case. Quality of service: Hotel employees were perfectly cordial and helpful during check-in and check-out. In fact, we checked in and out between 2 and 4 a.m. and worked with the same sweet housekeeper. Hotel amenities: We booked the room based on the price, for a wedding in historic Bethlehem, knowin... read more
Business response:
Thank you for providing us with details about your stay. I am pleased to read your remarks about the quality of service you received. However, I am very sorry that you were unaware of the location of the vending machines. Your comments were reviewed by the staff, and we will make certain all guests are aware to make sure your experience is not repeated. As well, I do apologize for the smoke odor you experienced during your stay with us. I will be working with my staff to better monitor our hotel and grounds to prevent this i... read more
Worth the expense Wonderfully situated right off highway, pet friendly, nice staff , great sized room ...wished my stay had been longer so I could make use of the kitchen .
Business response:
Thank you so much for posting a review of our property. It's great to read that you enjoyed our convenient location off the highway and that my staff was friendly. The staff and I are proud to have provided you with a spacious room and an in-room kitchen. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Low price and close to highway Although there wasn't any hot water in the bathroom sink, it wan't all that bad. Room had an odor but you get what you pay for.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that there was an issue with your hot water as well as an unpleasant odor. In response to your feedback, I will be sharing your comments with my maintenance staff so that they can resolve the issue with your bathroom sink. As well I will be meeting with our housekeeping staff to review cleanliness standards so that we can prevent odors in the future. Our ... read more
As advertised The hotel was a basic no frills stay. Clean and quiet.
Business response:
Thank you for your recent review of your stay. We are pleased to read that our hotel met your needs and that we were able to provide you with a clean and quiet stay. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay America location in the future.
Fine
Business response:
Thank you for your recent review of your stay. We are glad that you had a pleasant stay with us, but are disappointed that we didn't exceed your expectations. We discussed your comments with our team, and we are committed to providing a better experience moving forward. Thank you for sharing your experience with us. We hope to see you again in the future.
We were very happy with the size of the room and the kitchen that was included. However, there was no shampoo or conditioner provided and there was a stain on the bed which was pretty gross.
Business response:
Bri - We want to thank you for taking the time to post a review of your stay. We are glad that you enjoyed your spacious room and fully equipped kitchen; however, we are sorry that you encountered an issue with your bedding. We are sorry for this issue and we will address it immediately. In regards to your comments about toiletries, while we do not provide shampoo or other toiletries in our rooms; we do have them available at our front desk. We apologize that this was not offered to you upon arrival. We will review your feed... read more
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 3.5 star rating with 2,055 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.