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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad Room was clean,A/C worked effentently and was quite. No coffee maker in room. No hair dryer. Very limited breakfast buffet...tiny
Another trip to Lehigh U Not the best value for the money
Business response:
Jose - Thank you so much for sharing your experience with us. Please accept our apologies that the value of your stay did not exceed your expectations. Still, we are happy to know that we were able to provide great service and comfortable accommodations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Nice for the price! It was a decent hotel for the reasonable price. The bathroom could've been cleaner. Other than that I liked my suite. The hotel staff was very accommodating and polite. I would stay again, continental breakfast was ok, no frills basic tea, coffee, and pastries.
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know about the cleanliness issues you experienced. We are sorry for this issue, but are happy to read that we provided you with a comfortable and accommodating stay overall. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Surprises at check in and check out Surprised at check in with the hotel desk clerk stating we needed to leave a $100.00 cash deposit because we booked through Hotels.com or expedia.com. My question is why a $100.00 cash deposit when they have my credit card on file. Apparently it was a new "Rule" only 3 weeks old. I was set back by that. Then when I looked at my credit card statement the desk clerk charged my credit card for both rooms even though my friend gave them her credit card for her room.
Rooms were clean, no extra amenities Don't forget this hotel is for long term stay so they have no extra amenities. No hair dryers, no shampoo to speak of and I thought that there would be dishes and cups since a small kitchen area but those weren't there either. Overall the hotel is clean and the staff friendly.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for our failure in communicating our amenities. While we no longer keep dishes in guest rooms, these items, along with hair dryers and additional toiletries, are available at the front desk. Still, we are glad to hear that you had a positive stay overall. I truly appreciate your comments regarding our clean rooms and friendly staff. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
the gambler great, better then expected
weekend getaway Room was well priced. ...but amenities were barely in room. Had to ask.. Some staff were unfriendly
Exactly what I expected which was fine No surprises which was very good. Room was clean and staff was friendly. My one negative was that the hallway had a terrible cigarette smell. The room did not so it was not an issue.
Business response:
The staff and I read your review, and would like to thank you for writing such positive commentss about the service you received as well as the cleanliness of your room. We appreciate you letting us know that you had a negative experience with a smoke odor in the hallway. We are sorry for this issue, but are happy to read that we provided you with clean and comfortable room. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 3.5 star rating with 2,054 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.