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Extended Stay America - Allentown - Bethlehem
- Hotels
- Bethlehem, PA
About this business
Location details
3050 Schoenersville Rd., Bethlehem, PA, 18017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent Clean Room! Very quick check in! Nice Clean Kitchen! Everything was excellent !
Business response:
Thank you so much for sharing your experience with us. I truly appreciate your comments regarding your excellent stay. I am proud of our staff for providing you with a comfortable room and prompt service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
What I expected First time staying at any esa hotel. For $101 total with taxes it's hard to beat. Check in was easy and friendly. For $100 don't expect a lot of extras. WiFi was included and worked well in the room. Breakfast was also included. Bed was comfy. Tv also has a movie channel.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience at a great value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Decent hotel for a quick overnight Had problems with our air conditioner not working properly during the middle of the night so we opened our windows. This helped but was a little noisy from the road traffic. Only had warm water when I took a shower but my husband had hot water so maybe everyone was taking a shower when I did and overwhelmed the system.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the maintenance issues you experienced. To ensure that a situation like yours doesn't happen again, I will have our maintenance engineer inspect our AC units to ensure they are functioning properly. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience the next time you're... read more
Extended Stay The rooms were clean, but they were very uncomfortable. The bedding was very old and so was the mattress and many amenities that would be in a regular hotel were not in the room. It was a hassle to call down for items (like hair dryer) in the morning.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
This was just an average hotel, nothing fancy. The hallway had an odd odor, but the room was fine.
Business response:
Your review for our hotel was recently brought to my attention. I am sorry to hear that we were unable to exceed your expectations. To uphold our company's high standards, we will work to ensure that odor issues are handled promptly moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Great Place I stayed at this hotel because of the location and was pleasantly surprised by the great condition of the place. Friendly staff clean rooms great experience here.
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our clean rooms, convenient location and friendly staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Excellent Value Excellent overnight hotel. Not quite a spacious as other Extended Stay hotels I have used. Quiet, clean, nice folks.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I recommend staying here! It was excellent. I loved the room and the staff was super friendly. I also thought the cost was reasonable for how nice the room was.
Business response:
Jennifer - Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the team and our rooms. Thank you for choosing Extended Stay America. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Allentown - Bethlehem
How is Extended Stay America - Allentown - Bethlehem rated?
Extended Stay America - Allentown - Bethlehem has a 3.5 star rating with 2,054 reviews.
When is Extended Stay America - Allentown - Bethlehem open?
Extended Stay America - Allentown - Bethlehem is open now. It will close tomorrow at 12:00 a.m.