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Extended Stay America - Amarillo - West

3.3
  • Hotels
  • Amarillo, TX

About this business

HospitalityHotels

Location details

2100 Cinema Dr., Amarillo, TX, 79124, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,848 reviews
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Anonymous 
6 years ago

Place was ok. You get what you pay for. Computer was down so had to leave a copy of my credit card which I didn’t care for. Looks to have been used ok. As a result never had internet. Was just passing through and needed a place to crash. Served its purpose. 

Business response:

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Mike's profile image
Mike 
6 years ago

Convenience to Mall and entertainment and restaurants 

Business response:

Mike, thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our convenient lcoation close to a variety of restaurants and activities. Thank you also for your feedback, and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Front staff was friendly at check in. Room was large and very clean. I woild stay there again. 

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your spotless, comfortable room, and our Front Desk associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we look forward to your next visit. Sincerely, Hotel Management 

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saul 
6 years ago

Stop in Amarillo Met all my needs. 

Business response:

Thank you for the fantastic rating and for your comments about staying with us at Extended Stay America. Our goal is to make every guest feel welcome and comfortable their entire visit, so we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the area! Sincerely, Hotel Management 

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Michael 
6 years ago

Needs improvement for breakfast The breakfast was sad. Oatmeal, nature valley bars and coffee. 

Business response:

Michael, thank you for choosing Extended Stay America. Although from your rating it seems that overall you enjoyed your stay at our hotel. However, we regret the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will share your feedback with the appropriate team regarding food and beverage selections at our hotel. Your comments are appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Had a very pleasant experience. Staff was friendly and helpful. 

Business response:

Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management 

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Chris 
6 years ago

Business response:

Dear Chris, Thank you for staying with us. We appreciate your feedback. 

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Anonymous 
6 years ago

The room was nice and it was quiet. There were several good dining options nearby. The other occupants were a bit concerning. 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased to know how happy you were with your room and appreciated easy access to excellent dining options. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Frequently asked questions about Extended Stay America - Amarillo - West

How is Extended Stay America - Amarillo - West rated?

Extended Stay America - Amarillo - West has a 3.3 star rating with 1,848 reviews. 

When is Extended Stay America - Amarillo - West open?

Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.