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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff. Quiet location. Clean room and bathroom.
Business response:
Beth, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Cleaness 3rd time to stay there and the last two times rooms were not cleaned.
Business response:
We hate losing our loyal guests and are extremely sorry for letting you down during the last two visits. We also apologize for the lack of communication from our side. Please be assured we have taken your comments seriously and have shared it with the housekeeping staff to double check each room prior to occupancy by the next guest. We are sorry and hope you will consider staying with us again. Sincerely, Hotel Management
Bed were comfortable. When we stayed, they were having to hot water issues and shower was just lukewarm. Not very convenient plugs along wall with bed.
Business response:
Carol, thank you for choosing Extended Stay America. We are glad to know you enjoyed our cozy beds and that you had a pleasant time with us. However, we regret if any inconvenience caused. Thank you again for staying with us, we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Amazing stay at extended stay
Business response:
Venkatesh, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Carri, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
The hotel is ok its clean and the staff is friendly. The bed are the worst ever very uncomfortable and what's the point of an in room kitchen.
Business response:
Rebecca, thank you for being our guest. Although you liked our well-kept property and were impressed with our courteous associates, we are sorry you found our bed uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
The shower wall had boogers, disgusting! Left me to think that the room was not cleaned very well.
Business response:
John, thank you for being our guest. We are sorry for the cleanliness issues you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 4.2 star rating with 1,143 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.