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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great
Business response:
Joe, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Plain....Average...just ok It was a normal room, nothing too exciting about it. Our room key kept expiring every time we left the room so we had to go down and reprogram it constantly and it didn’t help when we came back late and the girl looked like she had just woken up from people needing help at the front desk. It was cheap and convenient for what other hotels around cost. It looks a little run down due to having the highway workers staying there so they are always outside.
Business response:
Patrick, thank you for choosing Extended Stay America. We are delighted to know you had a pleasant stay and that you liked all of our offerings. However, we regret the malfunctioning of the keycard, which caused discomfort to you. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Hotel great however Expedia didn't send anything TO hotel letting them know I would be arriving. After drive from Saint Louis to Amarillo had to wait 45 minutes for expedia to sent confirmation
Business response:
It was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. However, we regret the inconvenience caused due to the third party website. Your review is appreciated, and we look forward to welcoming you again soon to Extended Stay America. Sincerely, Hotel Management
Road trip stop Very nice, clean place to stay. Even dog friendly.
Business response:
Suzanne, thank you for selecting us for your stay. We are delighted to know you liked our pet-friendly policy and that you had a great stay at our well-maintained property. Your review is appreciated, and we hope to be your hotel in the future as well. Sincerely, Hotel Management
Good Place Good Locations I recommended to all my friends
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved our well-maintained property and that our location worked well for you. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
This was affordable but the property is a bit run down and unkempt. Trash outside not emptied for days, The bed was a little hard and the covers were minimal. Overall the experience was minimal and without much attention to detail. I've been in some hotels for the same price that are much more comfortable.
Business response:
Thank you for taking the time to review your stay. We're sorry for your disappointment with the overall cleanliness of our property. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. We hope you will consider a return visit so we can make it up to you Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 3.3 star rating with 1,848 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.