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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent for sure For the price this is a decent place to stay and the staff was very nice. A little disappointment in green letters on the webpage it states FREE BREAKFAST TO GO and they did not have that or water or even coffee. For travelers that is not acceptable-but the rest was ok. We got a good night of sleep
Business response:
Thomas, thank you for choosing Extended Stay America. We are glad you were impressed with our affordable prices and were impressed with our cordial associates. However, we regret your disappointment with our grab-and-go breakfast not being available due to the current circumstances. Please know that this information is posted on the hotel website, so our guests can be aware while making reservations with us. We value your business and hope to welcome you back for a better experience. Sincerely, Hotel Management
It’s nice and in a good location highly recommended
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit and also for recommending us to fellow travelers. We are delighted to hear you had an enjoyable, comfortable stay, and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Sara, we are glad you enjoyed your time at Extended Stay America. Thank you for your kind rating, and we look forward to your next visit. Sincerely, Hotel Management
Guest Rude day staff
Business response:
Sara, thank you for your feedback and for being our guest at Extended Stay America. From your ratings, it seems you had an overall pleasant stay. However, we are sorry you did not experience one of our staff members at her best. We have followed up with our team to make sure we do not disappoint you in the future. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
+++ Clean and good service
Business response:
Adrian, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you once more for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area. Sincerely, Hotel Management
Check-in was easy. All Covid precautions in place. Even cancelling breakfast. Their website didn't give any indication that breakfast has been cancelled due to Covid 19. It would have been nice to know. They didn't even have coffee. The hotel is situated for easy access and surrounded by other hotels. We felt very secure.
Business response:
Jay, thank you for being our guest at Extended Stay America. We are pleased you enjoyed your stay overall, including our convenient location and attentive service. Moreover, we have elevated our guidelines regarding COVID-19, keeping the safety of our guests and associates in mind. We appreciate you recognizing our team’s efforts and also for letting other travelers know. However, we regret your disappointment with breakfast not being available during your stay. Please know that we have posted this information on our hotel w... read more
Business response:
David, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Great room, very clean and comfortable. Would definitely stay here again.
Business response:
Mark, thank you for sparing some time out of your busy schedule to share your review of Extended Stay America. We always aim to deliver excellent experiences, and we are thrilled to know the comfort of your refreshing suite made your stay a relaxing one. It was a pleasure serving you, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 3.3 star rating with 1,848 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.