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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America - Amarillo - West. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Deadbolt The door could only be deadbolt locked it didn't latch so without the deadbolt it could pushed open. The room served its purpose: a place to sleep and shower. The front desk clerk in the evening was very friendly.
Business response:
Laurie, thank you for your feedback. Although you liked our front desk associate and some aspects of your room, we are sorry for the issues you had with your door. We will share your comments with our engineering team for immediate review and action. Thanks for choosing us, and we hope to have the opportunity to welcome you back again. Sincerely, General Manager
Business response:
Thank you for staying with us. We are pleased that with the exception of a few issues, you had a pleasant visit. We hope you will choose us another time so we can provide you with a much more satisfying experience. Sincerely, General Manager
The room was clean but it had a very bad smell
Business response:
Katherine, thank you for your visit. Although you had an overall pleasant stay, we are sorry for the odor issue you experienced in your room and regret the inconvenience it caused. I will be sure to share your concern with my housekeeping team in an effort to improve our service. We appreciate you being our guest and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Extended Stay Helpful staff, convenient location, comfy bed.
Business response:
Thank you for taking the time to post a nice feedback about Extended Stay America - Amarillo - West. We are glad to read you were impressed not only with our comfortable beds and the convenient location, but also with the attentive service provided by our staff. We hope to welcome you again in the near future. Sincerely, General Manager
Business response:
Thank you for your nice rating of Extended Stay America - Amarillo – West. We are glad you enjoyed your experience with us and hope to see you again soon. Sincerely, General Manager
Joe at the front desk was very hospitable.
Business response:
Thank you for sharing your experience at Extended Stay America - Amarillo - West. We are glad to read you had an amazing time here and were impressed with the service provided by courteous associates, especially Joe. Your compliments will be shared. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
One night stay Great guy at check in (joe) Was very accommodating and fixed a request immediately. Morning front desk girl was less than accommodating. Overall stay was great. Would use again.
Business response:
Patty, thank you for your kind feedback about Extended Stay America - Amarillo - West. We are glad to know you were impressed with the service provided by Joe and had a comfortable time with us. He will be delighted to hear your compliments. We look forward to having you as our guest again whenever you are back in this area. Sincerely, General Manager
Good basic overnight stay The hotel receptionist was very friendly and helpful. We were driving through Amarillo and needed an overnight that was easy on and off from the highway. We were not looking for a plush room so it met our needs. The hotel bathroom needed some renovation, however, we found the rioom to be clean and comfortable. Would stay there again.
Business response:
Mary, thank you for choosing Extended Stay America - Amarillo - West for your overnight stay. We are glad to know you were pleased with the service provided by our Front Desk team and had a comfortable time with us. We look forward to making your next visit flawless in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 4.2 star rating with 1,143 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.