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Extended Stay America - Anchorage - Downtown
- Hotels
- Anchorage, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
108 E. 8th Ave., Anchorage, AK, 99501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Shower head was leaking badly. No conditioner. No dryer. No cups for drinking or coffee maker. Refrigerator was noisy (loud).
Business response:
Dear Cynthia, We appreciate your valuable feedback regarding your time with us. Please know we are committed to providing every guest with the highest level of service and quality. We regret your experience did not meet your expectations or our team's expectations. We assure you that your concerns are being shared with the appropriate individuals. We hope you will consider giving us another chance to show you the hospitality we are known for.Sincerely,Hotel Management
Swimming pool was closed!
Business response:
Dear Peter, We appreciate you for choosing to stay at our hotel and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed everything we offer. However, we are sorry for your disappointment with the closed pool. Please revisit us soon for a flawless experience. Sincerely,Hotel Management
It was fine, especially for the price and last minute booking.
Business response:
Dear Kelly, We are grateful that you chose us for your last-minute reservation and recognized the value of our pricing. We are glad to know that you enjoyed your stay. We hope you will come back for another wonderful experience. Sincerely,Hotel Management
The hallway smelled like rotten garbage. Our bathroom had hairs in the shower. The bathtub was not available to use cause the faucet was stuck on shower only. Refrigerator was hot. Had to get help to fix it.
Business response:
Dear Raisa, Thank you for sharing your experience. We regret that your stay was not up to expectations. Your comments about the hallway, bathroom, and refrigerator have been noted, and we will ensure that these issues are addressed. We appreciate your feedback, as it helps us to continually improve our services. We hope you might give us another opportunity in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Anchorage - Downtown
How is Extended Stay America - Anchorage - Downtown rated?
Extended Stay America - Anchorage - Downtown has a 4 star rating with 1,141 reviews.
When is Extended Stay America - Anchorage - Downtown open?
Extended Stay America - Anchorage - Downtown is open now. It will close tomorrow at 12:00 a.m.