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Extended Stay America - Anchorage - Downtown
- Hotels
- Anchorage, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
108 E. 8th Ave., Anchorage, AK, 99501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Can hear the "jackhammer" but not the TV! Very clean & comfortable. Overall an enjoyable stay except for a couple of things: • While having a full-size refrigerator is really nice, when that refrigerator compressor kicked in, wow, while I eventually got used to it, the first couple of nights it felt like a jackhammer going off in the room. • This is not an issue that affects most people but for me, it's pretty serious. The closed-caption feature on the TV did not work. Not having the captioning to supplement the audio is a m... read more
If you're on a budget and there's no other alternative, stay here. Otherwise I won't book here again.
Business response:
Dear Sindatuk, Thank you for your review; it's nice to know you had a pleasant time here and appreciated the price. However, we apologize for any inconvenience caused. Our front desk team is always here to help you. Please allow us another opportunity to accommodate you, and we are confident we can replace this experience with a more positive memory!Sincerely,Hotel Management
Ehh Not quite what was expecting. Crude breakfast, dirty carpets, pool permanently broken?? Please r we move from your site then. Was a big part of the reservation…
Business response:
Dear Sandy, Thank you for your feedback. We apologize for the inconvenience you experienced with the breakfast, carpets, and pool. We are committed to improving our services and have already taken steps to address these issues. Your comments are valuable, and we are working to ensure a better experience for all our guests. We hope you will give us another opportunity to provide the quality stay you expect.Sincerely,Hotel Management
Pool was closed for remodeling or just broken down.
Business response:
Dear Gregory, We are pleased to know that you enjoyed your stay except for the pool. We regret any inconvenience and frustration this caused you, and please know we are grateful for your patience. It was a pleasure having you as our guest at Extended Stay America, and we hope to make your stay perfect the next time you are in the area.Sincerely,Hotel Management
The stay was fine. It's a little farther from the main street in downtown Anchorage, but 10-15 min walk from everything. Didn't feel the safest, but also there's quite a homeless population in town.
Business response:
Dear Wendy, Thank you for being our guest. It is nice you were satisfied with the stay. However, we are sorry for the disappointment felt with the outside area of the hotel. We take all safety measures for all the guests, and also our front desk team is trained to handle any situation. Our location is close to everything, making us an essential stopover for many guests. Please return, and we will serve you again.Sincerely, Hotel Management
Nein
Although, cleaning service is very disappointing only once a week but customer service was very sincere and helpful. Due to a family emergency we needed to extend an extra day and the staff was very understanding and very helpful. Thank you Extended Stay for making our family trip convenient.
Business response:
Dear Tua,Thank you for including Extended Stay America in your travel plans. It is a pleasure to read about the excellent and attentive service provided by our associates. We strive to deliver outstanding hospitality to every guest, and our team will enjoy reading your wonderful comments. Thank you for recommending us to future guests, and we hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Anchorage - Downtown
How is Extended Stay America - Anchorage - Downtown rated?
Extended Stay America - Anchorage - Downtown has a 4 star rating with 1,141 reviews.
When is Extended Stay America - Anchorage - Downtown open?
Extended Stay America - Anchorage - Downtown is open now. It will close tomorrow at 12:00 a.m.