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Extended Stay America - Appleton - Fox Cities
- Hotels
- Appleton, WI
About this business
Location details
4141 Boardwalk Ct., Appleton, WI, 54915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall stay The stay was good except we stayed for two nights and there was no housekeeping suck as beds made, new towels and utils weren’t available until requested.
Business response:
Thanks for being our guest. We are glad you had an overall pleasant visit. Having said that, We are sorry you were unhappy with our hotel policy. Being an Extended stay property, our services are designed for long-term guests to respect their privacy and to offer minimal intrusion to their home like stay. We hope you consider staying with us again soon! Sincerely, Hotel Management
Hotel close to airport Phone didn't work, mattress not comfortable, complimentary breakfast was coffee & granola bar, would have liked TV guide for channels in area
Business response:
Thank you for staying with us. We are glad to read you liked the value we offer and our proximity to the airport. That being said, we are sorry for the issues you had in your room and that you were not happy with our complimentary grab-and-go breakfast offerings. Your comments have been shared with the entire team to ensure a better experience going forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Excellent customer service
Business response:
Thanks for choosing Extended Stay America on your visit to our city. We are thrilled to know you had an excellent stay with us and that you were impressed with our courteous service. Your compliments will be shared with the entire team for all of their hard work. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Rachel, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Every single one of the employees have helped me out in a huge way. Kat, Lexi, linda, luke, Michelle, Myself and my kids have enjoyed the most stress free stay. We had at any hotel. Alot of other hotels give me hard time being a single mom with 4 kids. Even Kat came and talked to my kids and they look forward to seeing her! I appreciate Every thing there kindness alone is blessing.
Business response:
Thanks for the awesome feedback. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Nice place with a great rate Very nice room and I got a great deal on it. They've upgraded to the wood floors which is becoming a good industry standard for cleanliness. They need to upgrade the heat/ air systems as well as better sound proofing the windows since they're located next to the freeway. Last, they need to mount the TV to the wall as the dresser it's attached to is too low and uncomfortable to watch. Oh, and they do not provide a wake up call. However, with being able to run a small nation on a cell phone these ... read more
Business response:
Shawn, thank you for choosing Extended Stay America. We are glad to read you had a comfortable stay and liked some aspects of our hotel. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very friendly staff and clean rooms. I would recommend to a friend.
Business response:
It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Not bad at all. The girl at desk let me check in a few hours early. Room is great. Price was exceptional.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and your room but also with the value we offer. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Just okay Has a smell to it. Not bad just not great either.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the odor issues you had while being here and regret the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Appleton - Fox Cities
How is Extended Stay America - Appleton - Fox Cities rated?
Extended Stay America - Appleton - Fox Cities has a 4.3 star rating with 917 reviews.
When is Extended Stay America - Appleton - Fox Cities open?
Extended Stay America - Appleton - Fox Cities is open now. It will close tomorrow at 12:00 a.m.