Extended Stay America - Atlanta - Alpharetta - Northpoint - West

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. However, we are sorry for the inconvenience you had during your stay. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It's so nice to read you found your suite comfortable and you were pleased with the exceptional service from our staff. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management 

Business response:

Shamekia, thank you for your gracious review. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management 

Business response:

Thank you for the wonderful review of Extended Stay America. We're delighted to know you liked our well-kept property and that the service provided by our associates met all your expectations. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad you liked our clean rooms and that you were pleased with the exceptional service from our staff. We value your feedback and look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are glad to know you recognized our staff with the exceptional service provided by them and that you had an overall pleasant stay. Also, we will make a note of your feedback as we plan any changes to our breakfast offerings. We hope you will choose us again when you are in our area. Sincerely, Hotel Management