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Extended Stay America - Atlanta - Alpharetta - Northpoint - West

4.2
  • Hotels
  • Alpharetta, GA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2861 reviews
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Anonymous's profile image
Anonymous 
5 years ago

It was nice, did not like all the steps, but found out the other side of the hotel was flat, i have knee problems. 

Business response:

Thanks for the feedback. We are glad to read you had an overall pleasant visit. However, we are for the inconvenience you had during your stay. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Harry's profile image
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

The staff great customer service and very helpful. 

Business response:

Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in Alpharetta. Sincerely, Hotel Management 

BobFazekas's profile image
BobFazekas 
5 years ago

There were 2 separate buildings on this property. You could only check in at the building where your room was, so check-in was a little tricky. Also, I was told breakfast would be provided. There were a couple packs of oatmeal, a few muffins and granola bars. Many people were disappointed with the selection. Adding a few items like cereal or waffles would help. 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had at the time of check-in and for not meeting your expectations with our grab-and-go breakfast. We have made a note of your feedback as we plan any changes to our breakfast selections. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Improvements needed but it was a cheap stay........... 

Business response:

Thank you for choosing to stay with us. We're glad to know you were pleased with our affordable rates, but we're sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect visit you deserve. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

The staff was very friendly and helpful. The room itself was great too 

Business response:

Thank you for the glowing review of Extended Stay America. We believe that excellent customer service and well-kept suites make us an amazing choice. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Jane's profile image
5 years ago

What’s bad just need to mop floors they were sticky & room has a smell to it blanket had hair on it & towels wasn’t the cleanest. 

Business response:

Jane, thank you for being our guest. We are sorry for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West

How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?

Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 4.2 star rating with 861 reviews. 

When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?

Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.