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Extended Stay America - Atlanta - Duluth
- Hotels
- Duluth, GA
About this business
Location details
3430 Venture Parkway, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smell Conditions The room smells like spoiled milk or cheese.
Business response:
Dear SEONGGIL, Thank you for taking the time to share your feedback. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Sincerely,Hotel Management
The only thing that I didn’t like was that I didn’t know that they charge a $100 holding fee.
Clean and convenient
Business response:
Dear CHRISTOPHER, We are thrilled that you had a positive experience at Extended Stay America and found our property well-maintained. Your kind words are a testament to our commitment to providing our guests with the highest comfort and satisfaction. We can't wait to welcome you back for another memorable stay!Sincerely,Hotel Management
When we checked in we were told there was a extra 100.00 dollar deposit that we will hopefully get back. Then I checked both my different accounts and they took 100=00 from both of them. That was not on the booking site. Rooms were numbered strangely took a while to find our room. They room is clean and nice.
Business response:
Dear Rebecca, We apologize for any inconvenience regarding the deposit discrepancy. Rest assured, we'll investigate this matter promptly to ensure accuracy in our billing processes. Your feedback regarding the room numbering system is noted, and we'll work to improve signage for easier navigation. We're pleased to hear that you found your room clean and comfortable. Should you have any further concerns, please don't hesitate to contact us. We appreciate your feedback and hope to welcome you back for a seamless experience at ... read more
Frequently asked questions about Extended Stay America - Atlanta - Duluth
How is Extended Stay America - Atlanta - Duluth rated?
Extended Stay America - Atlanta - Duluth has a 3.5 star rating with 1,600 reviews.
When is Extended Stay America - Atlanta - Duluth open?
Extended Stay America - Atlanta - Duluth is open now. It will close tomorrow at 12:00 a.m.