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Extended Stay America - Atlanta - Duluth
- Hotels
- Duluth, GA
About this business
Location details
3430 Venture Parkway, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is not available 24hours and very noisy upstairs and the tub looks very old.
Business response:
Dear Hennie,We appreciate your feedback regarding your recent stay. It's unfortunate that you encountered noise disturbances and that our staff's availability did not meet your expectations. We strive to provide a peaceful and accommodating environment for all our guests. Additionally, we recognize that the condition of the tub is important for your comfort, and we will take your comments into account as we work to enhance our facilities. Thank you again for your feedback, as it helps us improve the experience for all of our... read more
I liked the room ok, front desk was very good. But ith back doors were propped open with rocks and there were people sleeping on the stairs. Homeless? I don't know . I walked past four the morning I checked out. Needless to say it was safety concern to me. What if after someone sneaks in they break into a room, or attack someonwalking in the hall. A little under ing for me
Business response:
Dear Danny,We’re glad to know that you found our room comfortable and appreciated the service from our front desk team. However, we deeply regret the unsettling situation you encountered with the back doors and the individuals on the stairs. We take this matter seriously and this will be addressed with our team to ensure it is taken care of. Please note that your peace of mind and security are priorities. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the oppor... read more
Pleasure to stay at.
Easy and pleasant experience
Business response:
Dear Bailey,Thank you for the wonderful comments regarding your time at Extended Stay America. We're delighted that your stay was enjoyable and smooth. Providing a comfortable and hassle-free experience is always our priority, and knowing that we have exceeded your expectations in every way fills us with joy. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Duluth
How is Extended Stay America - Atlanta - Duluth rated?
Extended Stay America - Atlanta - Duluth has a 3.4 star rating with 1,513 reviews.
When is Extended Stay America - Atlanta - Duluth open?
Extended Stay America - Atlanta - Duluth is open now. It will close tomorrow at 12:00 a.m.