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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We have stayed here in the past and were disappointed with our last visit. In the bathroom there was a cigarette burn in the sink and the shower had broken away from the wall. We reported the shower to reception and the maintenance man came to our room almost immediately - great service but should have had to call him. Free breakfast was a huge disappointment too - we had stayed in many hotels on our recent road trip with all except the Extended stay had a great selection. Unfortunately, Extended Stay's breakfast consisted o... read more
Business response:
Thank you for returning to us. Although you liked the comfort of your bed and that your previous experience with us was a pleasant one, we are sorry for the disappointment you had with our grab-and-go breakfast. Your concern about the breakfast specifics will help our Brand Leaders to improve our product offerings. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Spotless room, TV and A/C/Heater worked perfectly (and quietly), great staff to work with, really convenient to everything you'd want or need.
Business response:
Thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Just a friendly hotel. Reasonably priced and what we needed.
Business response:
Thank you for being a guest at Extended Stay America. It is a delight to read you liked our friendly associates and that we were able to meet your expectations for a great stay at an affordable price. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Staff is very friendly and accommodating. Rooms are decent size and amenities are comparable to other hotels.
Business response:
Scott, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Just a very plain, run down property. Cheap but I guess you get what you pay for.
Business response:
Stephen, thank you for taking the time to give important specifics in your evaluation of our hotel. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Having to pay a additional $25 for 1 hour past checkout. That is ridiculous!
Business response:
Thank you for staying with us and for taking the time to post your review. We are sorry to read that you were disappointed with the additional charges. We hope you will reconsider and stay with us again so that we can provide you with the type of experience that makes you appreciate staying with us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,067 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.