Extended Stay America - Atlanta - Kennesaw Town Center

Business response:

Anónimo, we appreciate you being our guest and providing your feedback. It's good to know your stay was enjoyable overall. However, we apologize for any miscommunication regarding our in-suite amenities and the housekeeping service we offer. Our guests often bring their personal items from home, so we keep our hairdryers and toiletries at the front desk and always complimentary on requests. Our housekeeping services are done on a weekly basis. Please accept our apologies if we did not communicate this to you at check-in. Tha... read more

Business response:

Jane, we are glad you liked some aspects of our hotel, and overall, your stay was comfortable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Brandon, thank you for your fabulous rating and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Shanis, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Takiyah, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Jane, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

All of us here at Extended Stay America are thrilled to learn you loved your stay with us. Thank you for sharing your amazing comments. We appreciate you mentioning how convenient it was to have a refrigerator and cooking essentials in your room, as this is an important feature to many travelers staying for multiple nights. We like to think we provide the perfect home away from home for our guests and we are glad you agree. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Managem... read more