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Extended Stay America - Atlanta - Kennesaw Town Center
- Other
- Kennesaw, GA
About this business
Location details
3000 George Busbee Pkwy. NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for I think the hotel staff was devoted and accommodating perhaps to make up for the rather limited room appeal. The Expedia photos and description did not match my expectations. There was no fold out couch (room listing said there would be one, the room didn't have one). Plus, the kitchen was third-world small and not equipped. I had to retrieve my dishes, pans, utensils, coffee maker and toaster. And it took several trips to get the stuff. What hotel doesn't have a build-in hair dryer? I had to go retr... read more
Business response:
Thank you for sharing your experience with us. Please accept our apologies that our accommodations were not to your expectations. In response to your feedback, we will make sure we are clearly communicating our amenities during guest arrivals as well as better monitoring our room inventory. Still, I’m pleased to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the f... read more
college good.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel and enjoyed our convenient location! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Awesome! Great stay! The staff is great & always takes care of me when I stay there. I traveled there a lot to visit my son & attend his football games on the weekends & since 2013 I choose to stay at Extended Stay in Kennesaw,Ga
Business response:
Thank you for taking the time to write such a great review of our property. I’m thrilled we were able to provide you with a home away from home experience! I’m so pleased to hear that you enjoyed our friendly customer service and convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Close to family Cost me over $800 for a week that seems high. Bed was really hard and uncomfortable.
Business response:
Thank you for taking the time to write a review of our hotel. I am sorry to hear that you found your bed to be uncomfortable. Still, it's great to hear that you enjoyed your stay with us overall. Thank you for choosing Extended Stay America. We hope to have the opportunity to see you again, should your travels bring you back to our area.
Friendly staff My family and i were not planning on staying in atlanta overnight just came up to get my daughter at the airport. After it got late we started looking for a place to stay since neither my fiancee and i would be able to drive since we were tired so we found this hotel for a good price and just down the road from my fiancees family. The staff was very friendly and accommodating. The rooms were nice and comfortable.
Business response:
Thank you for taking the time to write a review of our hotel. As the property manager, your review could not make me any happier! I am so happy that you found our staff friendly and accommodating. Also, I'm thrilled that your room was nice and comfortable. We all work very hard to give each guest a "home away from home" experience. Please come back and stay with us again if you are ever in the area. I hope you enjoyed your summer. Thank you again.
The hotel staff was friendly and helpful. The room was not very clean. The linens on the bed were good but the kitchen and the bathroom could have used a little more attention to detail. The floor was sticky in the kitchen and the bathroom had hair in the shower and the counter was dirty. There are other hotels in the immediate area, so I'm not sure I'd stay here again.
Business response:
Thank you again for taking the time out of your busy schedule to write a review of our hotel. I want to apologize again for the sticky floors, hair in the shower, and the kitchen counter tops. I have already addressed these issues with our housekeeping staff. Hopefully, this will never happen again. We hope to have the opportunity to provide you with a better stay in the future.
Frequently asked questions about Extended Stay America - Atlanta - Kennesaw Town Center
How is Extended Stay America - Atlanta - Kennesaw Town Center rated?
Extended Stay America - Atlanta - Kennesaw Town Center has a 3.6 star rating with 2,167 reviews.
When is Extended Stay America - Atlanta - Kennesaw Town Center open?
Extended Stay America - Atlanta - Kennesaw Town Center is open now. It will close tomorrow at 12:00 a.m.