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Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2225 Interstate N. Pkwy. W., Atlanta, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pull out couch had food under the mattress and the mattress was very stained. Sheets for the pull out had large yellow stains on them No ice machine Breakfast there was only 1 pre packaged muffin with packaged grits and oatmeal. Not a good selection at all.
Business response:
Dear Marvin, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. Also, we regret any disappointment you experienced due to our grab-and-go breakfast offerings. We hope the positive aspects of your stay made up for us not meeting every expectation. ... read more
Ok Our room was not ready when we arrived at 9 pm because it was still being cleaned. The room was fine once we finally got in.
Business response:
Dear Samantha, we appreciate you sharing your feedback regarding your recent stay with us. Prompt and impeccable service is a must, and we are sorry for the delay in getting your accommodations ready for your arrival. We hope the remainder of your stay made up for this and that you will choose to stay with us again in the future. Sincerely, Hotel Management
Good Place Like our 4th or 5th time staying. We love it. Ms Pam at front desk was sooo helpful and friendly. Room was clean and good. Only issue was it was a non smoking room but it smelled of smoke. I understand that someone broke the rules that was only issue
Place seemed kind of old. There were some bugs in our bathroom. Breakfast was muffins or instant oatmeal. Staff was very friendly. Probably wouldn't stay here again, but worked out OK for one to spend one night. Easy walking distance to Truist Park.
Business response:
Dear Chris, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
The checkin was good but the attendant needed help to handle the amount of checking but was very polite our room was not what we had booked but the attendant quickly got us another room.
Business response:
Dear wendy, we are incredibly pleased you enjoyed your stay at our hotel and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Overall stay was good. There were a few things that need to be corrected.
Business response:
Dear Guest, thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
How is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy rated?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy has a 4.2 star rating with 1,314 reviews.
When is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy open?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy is open now. It will close tomorrow at 12:00 a.m.