Extended Stay America - Atlanta - Marietta - Powers Ferry Rd.

Business response:

Thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Jasper, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for choosing us. It feels good to know you had a pleasant stay with us that we were able to meet your expectations at a good value. However, we are sorry for the noise issue. Thank you for your review, and we hope you will choose us again in the future. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your visit to our hotel. Although you liked certain aspects of your stay, we apologize for the cleanliness issue you noticed while you were here. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay at Extended Stay America. We are thrilled to know you liked our convenient location and that you were impressed with the service of our courteous staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Edward, thank you for being our guest. We are pleased overall you enjoyed your stay and liked the service provided by our staff. However, we are sorry the location of the hotel was not ideal for you. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Marcus, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Bridgette, thank you for being our guest. We sincerely apologize our facility fell short of your standards and that you couldn’t experience a pleasant stay. Your feedback with regard to the condition of our property and the odor issue is discussed with the appropriate individuals as it will help us improve our future guest experiences. Please give us another opportunity to provide you with a better stay. Sincerely, Hotel Management