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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk agent that checked us in, didn’t seem tht welcoming
Business response:
Thank you for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. However, we were sorry to read you had an unpleasant experience with one of our front desk team members. We will review the incident with our team to ensure we are always delivering the warm hospitality we normally provide. We hope you will give us another chance to serve you in the near future. Sincerely, Hotel Management
The property was great and just as expected. I would definitely stay here again.
Business response:
Ramon, on behalf of our entire team at Extended Stay America, thank you for the excellent rating! Every team member works hard to deliver a great experience, and we appreciate you noticing our efforts. We enjoyed having you as our guest and hope to welcome you back on your next visit to the area. Sincerely, Hotel Management
Ok Hotel to stay at The only wrong with this hotel is that when another person checks out they leave the unuse tissue in the bathroom and fix it to where it looks like it’s not use..Shower curtains need to be changed more often..The room should never look like some one has already been in it.. It should look as if it was untouched...
Business response:
Tatyna, thank you for your review of Extended Stay America. We were so pleased to read how much you enjoyed your overall stay at our hotel. We have discussed your feedback with our housekeeping team to see where steps were missed in our room inspection process. Your feedback will help us do a better job going forward. We hope you consider us again when you return to the area. Sincerely, Hotel Management
There was no housekeeping so I had to go to the front desk to change out towels. Very loud guests that were in the room above me and the dishes that were brought to my room were not clean and I didn’t get everything I needed. This place is very disappointing
Business response:
Thank you for your review. We are sorry for your disappointment with our housekeeping policy and for the inconvenience you had. We also apologize for the cleanliness issues you encountered. Your feedback will be shared with the appropriate team for review and action. We value your comments and hope to see you again for a much better experience. Sincerely, Hotel Management
Thumbs up! I traveled from the Left Coast for business. I enjoyed my stay. The staff is friendly, the area is safe, stores and eateries nearby and highways are a mile away. I hate the "grab n go" breakfast and I won't eat it. Tiny sweet muffins and granola bars are not appealing. The beds are too firm for me and they don't have daily cleaning unless you pay for it. There's no pool either. I stay here often when I travel to GA because of convenience and safety. I will likely stay here again.
Business response:
Thank you for being loyal to Extended Stay America. We are glad to know you were impressed with our excellent associates and that you enjoyed our ideal location close to many places. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. It’s always a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
A bed for the night... The room seemed clean enough.... the bed was comfortable enough but I was itchy the whole night. The water pressure in the shower was fine.. there were people staying that seemed to be moving around and making noise throughout the night. For the price I paid I would probably not stay here again.
Business response:
Thank you for choosing our hotel for your stay. Although overall your stay was a pleasant one, we are sorry for the inconvenience caused due to the other guests on the property. Our front desk is available 24 hours a day to resolve issues such as this, so we would have been happy to place you in another room had you alerted us. We hope to have another opportunity to welcome you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 4.2 star rating with 1,252 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.