Extended Stay America - Atlanta - Marietta - Windy Hill

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable, comfortable stay and our location close to restaurants and shopping was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are glad to know you had an overall good stay. Also, we will make a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our breakfast offerings. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thanks for taking the time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you liked your well-maintained room and that our friendly service made for a memorable experience. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us. It is great that you loved your suite and amenities, and we are sorry that the location of the hotel was not ideal for you. Our knowledgeable associates are able to recommend restaurants, shopping, and local area attractions to make your experience here the best that it can be. Thank you again, and we look forward to having you back on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing us. We are glad you liked our location. However, your rating indicates we missed meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

David, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are glad to know you had an overall pleasant stay with us and that you liked the service provided by our staff. However, we regret the less than a spotless condition of your room, and steps have already been taken to address and correct our performance. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the nice review. Please come and see us again! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. Although from the rating it seems you had a pleasant stay, we are sorry for the cleanliness issue you encountered in your room. Your feedback has been shared with the housekeeping team to be more diligent in their efforts. We appreciate your feedback and hope to see you back in the future. Sincerely, Hotel Management