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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rude Staff but Decent hotel Decent hotel but staff is RUDE as ****. Won’t smile, won’t give you towels when needed and will check you in your room with an attitude. But overall, decent hotel for a quick trip
Business response:
Thank you for being our guest and providing feedback. We are sorry we were not as responsive as we should have been while you were with us, and we apologize for letting you down. We hope you will give us another chance to provide you with the outstanding service you should always expect from our hotel. Sincerely, Hotel Management
didn't have enough plastic glasses in room; no hair dryer; no coffee service in room. Wi-Fi wouldn't let us get on to internet - so worthless to have. Check-in staff okay but not very friendly. Rest of staff friendly. Disappointed that complimentary breakfast was just a muffin, coffee and oatmeal. This might be normal in an extended stay place but I don't know since I have never stayed in one before.
Business response:
Thank you for choosing our hotel for your recent accommodations. Please accept our apologies that we did not live up to your expectations. We will share your concerns with our team, and we assure you we will make appropriate changes to keep from repeating these issues. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We appreciate your feedback and hope to have another chance to show you the stay that you deserve. Sincerely, Hotel Management
Business response:
Isaiah, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
William, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice It was great
Business response:
Shanita, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Comfortable and quiet. Great choice to be new to the state/area.
Business response:
Darla, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The room was handicap accessible, the phone needed to be fixed, and the room had an odor.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had in your room. Please be assured that we have discussed your feedback with the concerned team to fix the problem immediately. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Syed, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 4.2 star rating with 1,252 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.