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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hot bath cold AC soft bed dark room
Too many people hanging out in the parking lot not very handicap accessible and front desk close with gate down from 10p to 10a we were told we had to take our own trash out to the dumpster, could not get t.v. to work no Kleenex. Room was clean and bed was comfortable
Business response:
Dear Tamara,Thank you for your feedback. We’re pleased to hear you found the room fresh and the bed comfortable. We understand the importance of accessibility and guest services, and we will take note of your concern and use it to better accommodate our guests’ needs. Your comments regarding the parking lot and front desk hours will be shared with our team for further improvement as well. We value your input and will use it as an opportunity to further enhance our guest experience. We hope to welcome you back for a more seam... read more
It was a Great Place to stay, but there was NO Parking, and there is a fee for room service. It was not what I expected, but overall, it was Great Service.
Business response:
Dear Tiahuna,Thank you for your feedback! We're delighted to hear that you enjoyed our service and had a great stay overall. We understand that parking availability and room service fees may not have met your expectations, and we truly appreciate your input. Your comments help us improve, and we’ll continue working to enhance the guest experience. We’d love to welcome you back in the future for an even better stay.Sincerely,Hotel Management
My stay was okay except for one neighbor who kept stomping across their floor (my ceiling). The rooms are quite basic but it was clean and in a convenient location, Overall not outstanding but decent.
This isn't a full-service Extended Stay. You have to pay $1.75per day for clean towels. No breakfast, trash services. This wasn't told to me upon check-in nor while reserving. I found out all the non availables when I asked for towels the next day.
Business response:
Dear Laron,Thank you for sharing your experience. Amenities and services may vary by location, and guest feedback is always valued. Although we regret not meeting your expectations, please know that we understand the importance of clear communication, and information about available amenities on purchase is outlined on our website so that our guest are well aware before making their reservation with us. Your comments will be reviewed to further enhance the guest experience, and we hope to better accommodate your needs in the... read more
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 3.4 star rating with 2,024 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.