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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk clerk was very helpful the hotel was average for the price.
Business response:
Dear Crissy, Thank you for your feedback. We appreciate your recognition of our helpful front desk clerk. Guest satisfaction is important to us, and we regret that your experience was only average for the price. We continuously strive to provide excellent value and comfort for our guests. Your comments will help us to improve and enhance our offerings. We hope to have the opportunity to exceed your expectations on a future visit. Sincerely,Hotel Management
The staff was great! Excellent customer service. The room was clean. Bed was a little squeaky but still slept well. Would stay again
Business response:
Dear Rebecca, Thank you for choosing Extended Stay America. It is nice knowing you had a good stay and found your room clean and staff-friendly. However, we are sorry for not meeting some of your expectations. We'll pass your feedback on to the right person to improve it. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management
It was quite and safe.
Nice place to stay - close to ATL Braves Ballpark We have stayed at this hotel before and already knew what to expect. However, we did not expect to carry luggage up 3 flights of stairs due to the elevator being out. Due to the elevator being out and the stairs being used more, the stairwell wasn't as clean as normal. That was really the only issue during this trip.
Business response:
Dear Matt,Thank you for sharing your experience on your recent visit to the city. We always strive to keep our guests happy and satisfied with our services, and we are glad that you had a satisfactory stay and that our location near ATL Braves Ballpark was best for your needs. However, we understand the discomfort caused by the elevator breakdown. Our technical team is already at work to address them. Considering this a rare incident, please return; we will surely provide you with the outstanding stay you deserve.Sincerely,H... read more
This is an older run-down property. The “breakfast included” is noting but coffee and a cellophane-wrapped muffin. Terrible
Business response:
Dear Charles, We apologize for your disappointment with the breakfast offerings and the condition of our property. Your feedback is important to us, and we are actively working to improve our amenities and overall guest experience. We appreciate your patience and understanding as we continue to make enhancements. Please consider giving us another chance to provide a more enjoyable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 3.4 star rating with 2,024 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.