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Extended Stay America - Atlanta - Morrow
- Hotels
- Morrow, GA
About this business
Location details
2265 Mount Zion Pkwy., Morrow, GA, 30260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Being able to have my dogs
It was nice
Business response:
Dear Conswaylous, Thank you for the generous review. We are thrilled we met your expectations for a seamless stay at Extended Stay America Suites. We hope to welcome you again anytime your travels bring you our way.Sincerely,Hotel Management
Nice
Everything was great
Business response:
Dear Katherine, Thank you for posting such kind comments about our time together. We make every effort to provide service that is above and beyond your expectations. We share your words of encouragement with the entire team. Please return, and we welcome you again at Extended Stay America.Sincerely,Hotel Management
Floor & carpet not clean. Ketchup on the rug.
The biggest concern I had with this facility was the condition of the room. The top of the refrigerator was dirty. Same with the area around the microwave. The refrigerator itself was dented up as if someone had hit golf balls against us. The edge of the counter was damaged and the fan over the stove had rusted areas with paint peeling. In the bathroom, the counter top was stained as if someone dripped red fingernail polish on it. Just overall poorly maintained. I can provide pictures.
Business response:
Dear Christopher, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We are sure this resulted from miscommunication between our housekeeping and front desk departments since a suite should only be available for occupancy once the cleaning process is complete and a supervisor inspects it. We assure you that what you experienced is unacceptable by our standards and will take adequate measu... read more
Frequently asked questions about Extended Stay America - Atlanta - Morrow
How is Extended Stay America - Atlanta - Morrow rated?
Extended Stay America - Atlanta - Morrow has a 3.5 star rating with 1,838 reviews.
When is Extended Stay America - Atlanta - Morrow open?
Extended Stay America - Atlanta - Morrow is open now. It will close tomorrow at 12:00 a.m.