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Extended Stay America - Atlanta - Perimeter - Hammond Drive
- Hotels
- Atlanta, GA
About this business
Location details
1050 Hammond Dr., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hot plate
Business response:
Dear Yussuf, We hope your overall stay with us was pleasant. We aim to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we apologize for any frustrations or inconveniences you may have had during your visit. Thank you for your feedback, and we look forward to welcoming you back soon. Sincerely,Hotel Management
Stay Somehwere Else I have stayed at the same hotel a few times in the past. Every time I’ve ever stayed. It’s always been a very good experience. The rooms have been clean. The hallways have been clean. This time when I checked in I didn’t realize that they charge $100 deposit. They need to list that on the website so that you’re aware of that before you check in. Then when I get to the room in the hallway was a bag of trash in front of the door. It looks like it had been there for a few days and it remained there until I c... read more
Business response:
Dear Leah, We sincerely apologize for falling short of your expectations during your recent stay. Your loyalty means a lot to us, and we regret the inconvenience you faced. We appreciate your feedback regarding the deposit policy and will explore ways to communicate it more transparently. Furthermore, your concerns about room cleanliness and maintenance are urgently being addressed. We assure you that corrective measures are underway to restore the high standards you've come to expect from us. We value your feedback and hope... read more
Hospitality good.. Cleanliness bad! We like the hospitality of attendant. But overall experience was not good. We had to change room 2 time bcs of the smoked feel. 3 room was fi e but major issue of cleanliness. Roches all over.
Business response:
Dear Dhananjay, Thank you for taking the time to share your experience. We appreciate your positive comments about our hospitality. However, we sincerely apologize for the inconvenience you faced with the room changes and cleanliness issues, particularly the presence of roaches. This does not reflect our standards, and we are addressing these concerns with our team to enhance our services. Your feedback is invaluable, and we understand the importance of a comfortable and clean stay. We assure you that corrective measures wil... read more
I like the location, very close to a grocery store and great restaurants. I had to work at State Farm for my hybrid week in Dunwoody and the hotel is close. It beats driving to and from Cartersville every day. This was my second stay. My room - 153 was fine, but the bathtub was really dirty, the tile had mildew and it bothered me to be in there. Luckily I take short showers.
Business response:
Dear Jim, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our housekeeping team is working to ensure the issues mentioned are improved on a priority basis. Considering our positive highlights for staying in our location, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
Need major remodeling Our stay was not so good. The bathroom and kitchen were not too clean. We stayed here about 4 years ago and it was so much better.
Business response:
Dear Guest, We're sorry to read that your stay at our hotel did not meet your expectations. We strive to provide a clean and well-maintained environment for our guests, and we apologize for the cleanliness issues you encountered in the bathroom and kitchen. Moreover, we understand that the condition of the hotel has declined since your previous stay, and we will be taking steps to address these concerns and make necessary improvements. We appreciate your feedback and hope to have the opportunity to provide you with a better ... read more
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Hammond Drive
How is Extended Stay America - Atlanta - Perimeter - Hammond Drive rated?
Extended Stay America - Atlanta - Perimeter - Hammond Drive has a 3.3 star rating with 2,427 reviews.
When is Extended Stay America - Atlanta - Perimeter - Hammond Drive open?
Extended Stay America - Atlanta - Perimeter - Hammond Drive is open now. It will close tomorrow at 12:00 a.m.