Extended Stay America - Atlanta - Perimeter - Hammond Drive

Business response:

Dear Latrice, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management 

Business response:

Dear Jacory, We are flattered by your very kind review of Extended Stay America. Team members like Andrew are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon.Sincerely,Hotel Management 

Business response:

Dear Maria de Jesus, Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location; we are fortunate to have many choices for shopping and dining nearby. Thank you for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area.Sincerely,Hotel Management 

Business response:

Dear Patricia, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved and not repeated. Considering our friendly team, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management