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Extended Stay America - Atlanta - Perimeter - Hammond Drive
- Hotels
- Atlanta, GA
About this business
Location details
1050 Hammond Dr., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff could be more friendly but more importantly, they did not do a great job cleaning the room. The towels were covered in long pieces of hair, the counter was dirty, and the fridge door would not close all the way
Business response:
Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a bette... read more
No comment could use update . Check in was eazy going front desk was friendly
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad you were pleased with most aspects of your stay and with the courteous service our front desk associates provided. However, we regret we were not able to meet some of your expectations and will use your feedback as we plan for future upgrades. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Business response:
Jessica, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Hammond Drive
How is Extended Stay America - Atlanta - Perimeter - Hammond Drive rated?
Extended Stay America - Atlanta - Perimeter - Hammond Drive has a 3.3 star rating with 2,427 reviews.
When is Extended Stay America - Atlanta - Perimeter - Hammond Drive open?
Extended Stay America - Atlanta - Perimeter - Hammond Drive is open now. It will close tomorrow at 12:00 a.m.