This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Perimeter - Hammond Drive
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1050 Hammond Dr., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unextended Stay Roaches in the bathroom. They wouldn't clean the room because it was not a 7 day stay. If I want it cleaned, I would have to pay 10 dollars. Wash cloths dinghy. Cable connection to TV not good.
Business response:
Larry, thank you for sharing your feedback. We are sorry to know your stay was affected due to the cleanliness issue. Please accept our apologies for the insects in your room, which caused discomfort. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such incidents. It was also disappointing to note your concerns about the washcloth and the television service, and it will be discussed with the appropriate individuals in an effort to improve our future gues... read more
Roaches in the rooms, no silverware or pots and pans. When I went down to desk to ask for bath soap. Thru didn't have and have me hand soap.
Business response:
Thank you for sharing your feedback. It is disappointing to read your stay was affected due to the cleanliness issue. Please accept our apologies for the uncleanliness and insects in your room, which caused discomfort. Our housekeeping team is advised to be more diligent, and our pest control provider has serviced the hotel. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. We are also sorry for the lack of soap, which made f... read more
The fact it was set help like a small studio i like Top blanket cleaner sheet also
Business response:
Thank you for posting a review of your experience at our hotel and sharing how much you enjoyed with us. Please visit us again soon. Sincerely, Hotel Management
I stayed here due to location and that worked out fine. The room had no tissues, water glasses, ice bucket, and I spotted some bugs. Parking was a major hassle.
Business response:
Thank you for choosing to stay with us. Although you liked our location, we are sorry for the lack of in-room amenities in your suite. However, these things are available at the front desk and are complimentary. We will remind our staff to communicate this more clearly going forward. We value your observations and will share it with the appropriate teams to ensure a better experience moving forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Everything was nice and comfortable the laundry room was real nice.and it was around a lot of food places to so they helped out as well
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad you loved our laundry room and that our convenient location close to restaurants was perfect for your needs. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Someone had been smiling in room before us. A shelf fell down. Only 2 pillows, no extra blanket. Did not have time to request change to other room. Woke up with sore throat.
Business response:
We apologize for the issues you had in your room. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning process is complete. Your feedback is shared with the respective teams step up their fame and be more diligent with their duties going forward. Please give us a chance to regain your trust in the future. Sincerely, Hotel Management
The edge band on my table was missing, exposed unfinished edge was sharp and rough. Room smell like smoke, the bath tube was slimy and unclean.
Business response:
Thank you for choosing our hotel. We are sorry for the issues you encountered in your room and regret the inconvenience caused. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thank you for your comments. We hope to see you again in the future so that we can provide you with a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Hammond Drive
How is Extended Stay America - Atlanta - Perimeter - Hammond Drive rated?
Extended Stay America - Atlanta - Perimeter - Hammond Drive has a 4.3 star rating with 1,462 reviews.
When is Extended Stay America - Atlanta - Perimeter - Hammond Drive open?
Extended Stay America - Atlanta - Perimeter - Hammond Drive is open now. It will close tomorrow at 12:00 a.m.