Extended Stay America - Atlanta - Perimeter - Hammond Drive

Business response:

Thanks for posting a kind review of Extended Stay America. We are happy to know you were impressed by our front desk team and had a wonderful stay. However, we are sorry we fell short of your expectations with regard to the room. We have alerted our engineering staff to your concerns, and we will be more proactive replacing items that are beginning to show wear. We look forward to your next visit. Sincerely, Hotel Management 

Business response:

Malcolm, thank you for sharing the nice review of your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for spending your weekend with us. Getting a good breakfast is an important part of starting your day.We are not certain of the time you visited for breakfast,butwe can assure you wewilllook into what does not sound like a typical experience. We want tobe sure all of our guests are able to take advantage of our complimentary amenities.Thank you for bringing this to our attention so we can continue to improve our hotel. We hope the rest of your stay was enjoyable and you will stay with us again whenever you are in t... read more

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff and that you were highly impressed with your well-appointed room. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit to Atlanta. Sincerely, Hotel Management