Extended Stay America - Atlanta - Perimeter - Hammond Drive

Business response:

David, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Erica, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was satisfactory. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Ashley, thank you for staying at Extended Stay America and for the feedback. We are glad to read you liked service offered by our staff and that you were impressed with your room along with the great value we offer. It was a pleasure having you as our guest, and we would love to welcome you back soon. Sincerely, Hotel Management 

Business response:

Elayne, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Business response:

August, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Milton, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we apologize that we failed to provide you with the level of service you should have received and regret the inconvenience it caused. We value your feedback and will use it as a training opportunity to improve our service delivery. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Dwight, thank you for being our guest once again. We are happy to know that you liked our friendly associates and convenient location. However, we are sorry for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that, we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn'... read more

Business response:

Fred, thank you for being our guest. We apologize for the difficulties you experienced in your room. We have taken a note of your feedback and have discussed these issues with our housekeeping and maintenance department to make sure we correct our drawbacks. We encourage you to try us again in the near future and are confident you will enjoy a better stay. Sincerely, Hotel management