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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor cleaning It was good but when we were leaving we found a used condom under the bed. It was there before we had checked in because we found it as we were picking up our stuff the last day.
Business response:
Josue, thank you for being our guest at Extended Stay America. We are glad overall your visit was a pleasant one, but we are sorry for the housekeeping oversights in your suite. We have shared your comments with the appropriate team to be more diligent going forward. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Frances, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
The area can get a bit sketchy at times considering the people staying there.During my stay the front desk was a bit rude and didn’t give us good directions for where our room was.Walls are thin and room smelled of smoke. It was clean but had a musty smell. Parking lot seemed unsafe and didn’t trust location. A lot of homeless stay n the other side of the fence by the parking lot as well
Business response:
Please accept our sincere apologies for the unpleasant stay you had, and we regret the unsatisfactory service you received from one of our associates. We have taken note of your feedback and have shared it with the appropriate individual to make sure we deliver a better service going forward ensuring this is not repeated in the future. Moreover, we are sorry for the smoke odor in your suite. Your comments have been shared with the housekeeping team to make sure this room receives a deep clean. Also, we would like to inform y... read more
great customer service. we were not able to see other parts of facility due to Covid
Business response:
Rose, thank you for being our guest at Extended Stay America. We are glad to know you had a nice stay and that you were impressed with our courteous associates. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
James, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Christina, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Hard to find, but a good place to stay. Check in was very business-like. This is clearly a chain, so there is no personalization at all. That being said, the check-in agent was very professional and, even with COVID restrictions, it was smooth. The room was clean, but spartan. VERY BIG NOTE: This is VERY HARD TO LOCATE!! Use Google Maps (not Mapquest) to find it. It's behind Camelot...not at all visible from California Ave..
Business response:
Katrina, thank you for being our guest at Extended Stay America. We are glad you had a nice time with us and that you had a pleasant check-in experience and like our spotless accommodations. However, we regret the inconvenience caused while locating us. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Very Nice We had a very nice stay. Comfortable environment.
Business response:
Samantha, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
It was good
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.2 star rating with 1,971 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.