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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly Staff The front desk staff was very friendly and professional. Always makes you feel like you’re special. The only things I didn’t like was the was a big hole in the bathroom door and the vent in the bathroom wasn’t properly secured. Otherwise the room was very nice and comfortable. I would recommend staying here. Close to the freeway and downtown.
Customer service turned a 2.5 star to 4-5 star. The customer service made this 2.5 star feel like a 4-5 star. The attendant called to make sure the room was up to my standards. She also provided us with the correct number of utensils as well as resturant suggestions. This was for a basketball tournament, so the price was inline with what i was okay in spending. Will stay again if price drops or stays the same.
Business response:
Thank you, Philip, for the heartwarming review of Extended Stay America. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. We look forward to having you back. Sincerely, Hotel Management
There was to many disruptions
Business response:
Esmeralda, thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Stayed there before always liked the area & the staff is nice & friendly.
Good service.
Business response:
Wow, Carlos! Thank you for your 5-star rating of Extended Stay America. We take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided great service. Thank you again for posting and sharing your experience and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 3.3 star rating with 3,540 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.