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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Home Away from Home! Great clean room! Convenient to restaurants, Starbucks(!) and my favorite health food store.
Business response:
Mary, thank you for selecting Extended Stay America for your stay and sharing your review. It was a pleasure to know your immaculate suite helped you have a relaxing stay and that you found our location ideal for your plans. Your gracious rating is highly appreciated, and we look forward to serving you again. Sincerely, Hotel Management
Definitely will be back! Great place to stay for a good price. Clean too!
Business response:
George, thank you for selecting us and for sharing your kind words of appreciation. We are delighted to know you had a comfortable stay at our well-kept property and that you liked the great value our hotel has to offer. It was a pleasure having you as a guest at Extended Stay America, and we look forward to seeing you again. Sincerely, Hotel Management
My check in was at 3pm. Room was not ready till 650pm 😤
Business response:
Tanesa, thank you for being our guest and for sharing your feedback. We are happy you enjoyed your stay overall, although we do apologize that your room wasn't ready by our posted check-in time. Your comments have been shared with our front desk and housekeeping associates to ensure a better experience going forward. Thank you again for your review. We hope you will be back to see us again soon. Sincerely, Hotel Management
We only stay at this hotel I love staying at this hotel. I have stayed here many times, I do not stay anywhere else . I appreciate and enjoy the kitchenette so we don't have to eat fast food. I can cook for my family and it feels more like home. Rooms are always nice, they are clean and very welcoming I like that room service doesn't beat down your door every day. Also the staff are super nice always smiling, for me kindness begets kindness and this hotel is number one in my book.
Business response:
Christina, thank you for choosing Extended Stay America for your stay once again. There is nothing greater than to learn that a guest returns to our hotel because they love our staff and everything our hotel has to offer. We are very proud of the exceptional service our staff provides to our guests every day. Thank you for appreciating their efforts. They will be happy to know that they are being recognized for their hard work. We look forward to welcoming you back soon. Sincerely, Hotel Management
Poor cleaning It was good but when we were leaving we found a used condom under the bed. It was there before we had checked in because we found it as we were picking up our stuff the last day.
Business response:
Josue, thank you for being our guest at Extended Stay America. We are glad overall your visit was a pleasant one, but we are sorry for the housekeeping oversights in your suite. We have shared your comments with the appropriate team to be more diligent going forward. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Frances, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
The area can get a bit sketchy at times considering the people staying there.During my stay the front desk was a bit rude and didn’t give us good directions for where our room was.Walls are thin and room smelled of smoke. It was clean but had a musty smell. Parking lot seemed unsafe and didn’t trust location. A lot of homeless stay n the other side of the fence by the parking lot as well
Business response:
Please accept our sincere apologies for the unpleasant stay you had, and we regret the unsatisfactory service you received from one of our associates. We have taken note of your feedback and have shared it with the appropriate individual to make sure we deliver a better service going forward ensuring this is not repeated in the future. Moreover, we are sorry for the smoke odor in your suite. Your comments have been shared with the housekeeping team to make sure this room receives a deep clean. Also, we would like to inform y... read more
great customer service. we were not able to see other parts of facility due to Covid
Business response:
Rose, thank you for being our guest at Extended Stay America. We are glad to know you had a nice stay and that you were impressed with our courteous associates. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
James, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.3 star rating with 2,089 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.