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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean when I got there. I asked for plates and a pot and received a whole kitchen kit.
Business response:
Dear Miguel, Thank you for your positive response! We are delighted that your stay was nothing short of exceptional and that you were satisfied with the stay. Your kind words are shared with the entire staff. It is a pleasure having you at our hotel, and we look forward to welcoming you back soon.Sincerely,Hotel Management
The hotel made my stay so comfortable and convenient it was hard to leave .
Business response:
Dear Betsy, Thank you for reviewing our hotel. We are thrilled that your stay was comfortable and convenient at Extended Stay America! We truly appreciate your positive feedback. We aim to provide a welcoming and pleasant experience for all our guests. We look forward to welcoming you back for another enjoyable visit in the future!Sincerely,Hotel Management
The hotel property was fenced and was safe.
Ok for the price Quiet and mostly clean, but the bedding was definitely NOT washed at all from prior guest. Tons of hairs in the bed. Called front desk and they brought new bedding immediately to correct the problem. Even the pillow cases had hair on them. Rest of the room/facility was clean and quiet. Ok for a night or two but definitely check your bedding.
Business response:
Dear Stacey, Thank you for sharing your experience on your recent visit to the city. It is nice knowing you had a pleasant stay with us, but we regret if we missed something. It is always our effort to keep our guests happy and satisfied by our services. In response to your review, we will discuss this with our team to check the area and ensure that they do their best as we move ahead. We hope you revisit and allow us to serve you again.Sincerely,Hotel Management
Great place, great service!!!! This place is GREAT!!! The service I received was above par!!! Considering I had to sleep in my car the night before because the hotel I was sent to by Hotels.com customer service was roach infested. When I arrived, I told manager about my situation and he allowed me to check in early. That was a huge favor. The room was super clean and comfortable. If there was I couldn't stay longer. I know the next time I visit Bakersfield I knw where I'm staying.
Business response:
Dear Rick, We appreciate the outstanding review. We are delighted you loved your clean, comfortable, spacious suite. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Your compliments for our hospitality is shared with our entire team. Thank you for choosing Extended Stay America. We look forward to hosting you again the next time you are in the area. Sincerely,Hotel Management
The staff people were friendly and helpful and the room was clean and comfortable. However, the sink was badly cracked in multiple places, the lights around the bed did not work and I had to reset the breaker for the power strip and light at the desk.
Business response:
Dear Curtis, Thank you for sharing your experience with us. We appreciate your kind words about our friendly and helpful staff and are pleased to hear you found the room clean and comfortable. We sincerely apologize for the inconvenience you faced with the cracked sink and issues with the lights. Your feedback is crucial, and we will be addressing these issues to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay. Sincerely,Hotel Manag... read more
Felt safe in an area that can be sketchy. Our room was clean and had no issues.
Beautiful …Bakersfield First noticed many patch repairs repainted very noticable due to not matching paint. We got to our floor and the entire floor met us with an over powering fish smell!! Got to our room and it was ok. No ice machine!
Business response:
Dear Chris, Thank you for taking the time to share your comment. We regret any inconvenience caused by the issues you encountered. Our team is dedicated to addressing your concerns, and we apologize for the odor and the absence of an ice machine. Your feedback is valuable, and we'll work to enhance our services. We hope to have an opportunity to better your experience with us whenever your travels bring you back to our hotel.Sincerely,Hotel Management
Negatives were thin walls. Room next to us partied all night. Had to ask front desk if we wanted shampoo. Free breakfast was packaged oatmeal, coffee, tea, muffins.
Business response:
Dear Armando Jr, Thank you for choosing us. We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We understand the importance of a peaceful environment and have shared your concerns with our team. Regarding amenities, we'll ensure better communication to provide a more comfortable experience. Your insights help us improve, and we value your input. If your travels bring you back to the area, we hope for the opportunity to provide a more positive impression in the future. Sincerely,... read more
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 4.2 star rating with 1,407 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.