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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Getting old We come here yearly and the fixtures are deteriorating. Shower water adjusting handle was falling off, spigot for tub was broken, the a/c was noisy, the refrigerator was noisy.
Business response:
Dear William, Thank you for being our guest. It is nice to know you had some great encounters with our brand from your previous trip. Providing a maintained room is always our motto. We are sorry our rooms did not meet your expectations. Your remarks on the need to update the property are also noted and shared with our concerned team for review and action. Please return, as we would welcome the opportunity to provide you with the seamless stay you deserve when staying with us.Sincerely,Hotel Management
Bad internet connection
Business response:
Dear CHRISTOPHER, Thank you for providing feedback. Providing a comfortable atmosphere and staying well connected to the world is essential for a pleasant hotel stay, and we understand this very well. However, we are sorry for the internet concerns that disturbed you during your time with us. Thank you for bringing this to our attention. We appreciate your patience, while our team will address it promptly. Our front desk team is always there to help you. Apart from this, we hope you had a pleasant time with us. Please allow ... read more
Not exactly what I was expecting...new but... Nice and new but there was only about 1 foot of space to get into the bed on one side. No couch to sit on, only a recliner chair to sit on...that was ok but not so much with 2 adults. No shampoo, had to go to the front desk and ask for some. Had to ask for dishes, silverware, etc. The shower value fell off and the bathtub faucet was loose.
Poor Housekeeping.
Business response:
DearRobert,Thank you for being our guest.Our hotel's prime motto is providing clean accommodation. It is disappointing thata few expectations were not met while delivering the room. We regret that there were cleanliness issues in your room and will discuss them with our housekeeping team to review and take action. Apart from this, we hope you had a pleasant time. Please return, and we look forward to your next stay with a better experience.Sincerely,Hotel Management
It was overall good to stay
Business response:
Dear NITIN, Thank you for choosing Extended Stay America. We are glad to know you had a good stay and were pleased with everything we offered. Please revisit us for another enjoyable experience. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 4.2 star rating with 1,407 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.