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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Tracy, thank you for sharing your perfect rating. We appreciate you choosing Extended Stay America - Bakersfield - Chester Lane and hope to host you again soon. Sincerely, General Manager
Better than most in the area but still flaws The parking lot is very small we were lucky to get only one pot let behind the building. For the price we paid the carpets were dirty, had a funny smell, the bed was very wobbly, pillow was lumpy and we only had shampoo, no conditioner.
Business response:
Carol, thank you for being our guest and letting us know your overall visit was a pleasant one. We want every guest to have an outstanding time and leave with a lasting, favorable impression. We fell short in making that happen for you and we are truly sorry. Although your experience is not typical of our usually excellent service, we obviously have room to improve, and we assure you we will. We hope you will reconsider and give us a chance to make it up to you. Sincerely, General Manager
Getting too Comfortable I really enjoy staying at this Extended Stay America. I've been here now for over a month, just waiting for my financing to come through on some homes I'm buying. I've not had one problem while here. The staff is great, the room is clean, comfy bed, & most of all, the price is great for what you get. I would actually pay more if I had to. I read some of the online reviews & of course there's always going to be the unhappy ones. Some reviews talk about how the kitchen wasn't fully stocked, just ask & y... read more
Business response:
James, thank you for selecting Extended Stay America - Bakersfield - Chester Lane for your stay. We are so pleased to learn that found your suite comfortable and the staff friendly and professional. Thank you for being our guest and please enjoy the rest of your visit. Sincerely, General Manager
객실관리필요함 관리가 안된것 같음. 객실 관리가 필요함
Business response:
Mijung, thank you for taking time to post your review online. It is our mission to provide our guests with the best experience possible. It seems we missed the mark during your stay, and we apologize for any inconvenience caused. Your concerns have been shared with our team in an effort to improve our facilities and service. We hope you will consider us again the next time your travels bring you to the area. Sincerely, General Manager
Didn't like preassigned room I don't understand why the person at the front desk is not able to easily assign you a different room like at all other hotels I've stayed at.
Business response:
Shawn, thank you for choosing us. We apologize for not meeting your expectations with regard to our service. Please consider giving us another chance to serve you better in the future. Sincerely, General Manager
Shocked Amazed at the hotel will definitely return if in Bakersfield
Business response:
Richard, it was a pleasure having you as our guest at Extended Stay America - Bakersfield - Chester Lane, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to your next stay with us soon. Sincerely, General Manager
Se los recomiendo. Muy bien sin complicaciones
Business response:
Jose, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Bakersfield - Chester Lane. We are so happy you were impressed with our service, suites and amenities. We appreciate you recommending us online and look forward to your next visit. Sincerely, General Manager
If you want perfect, look no further... As usual, everything was just perfect. Although there was this dog barking in the hallway, just for a little bit. That's ok, he was just probably excited that his owner picked such a nice place to stay in, sweet dreams pup...
Business response:
James, thank you for being our guest and for taking the time to review your experience at Extended Stay America - Bakersfield - Chester Lane. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Business response:
Alexander, thank you for being our guest and letting us know your overall experience was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 4.2 star rating with 1,480 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.