This profile has been claimed by the business owner or representative.
Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel to stop at on the way to San Francisco The room was very nice, however, absolutely nothing available to use. No coffee pot....not blow dryer in the bathroom...otherwise comfortable.
Business response:
Denice, thank you for taking the time to write a review of your stay at Extended Stay America and for finding us in a great location, giving easy access to restaurants, shopping, and business parks nearby. We appreciate you loved our spotless room and enjoyed your stay. To ensure cleanliness of kitchenware, brand standards require us to make these items available at the front desk. Our guest often brings their personal toiletries like the blow dryer, however, these in-room amenities are also available at the front desk on re... read more
Business response:
Fredi, thank you for taking the time out of your busy schedule to post a wonderful rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America and for the four-star rating. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
It's alright but not the greatest A little surprised that this Extended Stay America the only thing that kind of Ruined the Night was the fact that we had to air the room out when we open the door and locked inside there were wet used hand towels underneath the sink did they not have time to throw those back in their carts it was so gross Unfortunately they are booked that night they also didn't have the extra little amenities in the room like a blow dryer or the complimentary dinnerware set in the room already but I guess w... read more
Business response:
Thank you for being our guest at Extended Stay America - Bakersfield - Chester Lane. We are pleased your overall visit was good, but I am sorry for the inconvenience you experienced during your stay. We appreciate your feedback as it will help us to improve our service and facilities moving forward. We hope you will come and see us again the next time you are in this area. Sincerely, General Manager
Business response:
Tracy, thank you for sharing your perfect rating. We appreciate you choosing Extended Stay America - Bakersfield - Chester Lane and hope to host you again soon. Sincerely, General Manager
Better than most in the area but still flaws The parking lot is very small we were lucky to get only one pot let behind the building. For the price we paid the carpets were dirty, had a funny smell, the bed was very wobbly, pillow was lumpy and we only had shampoo, no conditioner.
Business response:
Carol, thank you for being our guest and letting us know your overall visit was a pleasant one. We want every guest to have an outstanding time and leave with a lasting, favorable impression. We fell short in making that happen for you and we are truly sorry. Although your experience is not typical of our usually excellent service, we obviously have room to improve, and we assure you we will. We hope you will reconsider and give us a chance to make it up to you. Sincerely, General Manager
Getting too Comfortable I really enjoy staying at this Extended Stay America. I've been here now for over a month, just waiting for my financing to come through on some homes I'm buying. I've not had one problem while here. The staff is great, the room is clean, comfy bed, & most of all, the price is great for what you get. I would actually pay more if I had to. I read some of the online reviews & of course there's always going to be the unhappy ones. Some reviews talk about how the kitchen wasn't fully stocked, just ask & y... read more
Business response:
James, thank you for selecting Extended Stay America - Bakersfield - Chester Lane for your stay. We are so pleased to learn that found your suite comfortable and the staff friendly and professional. Thank you for being our guest and please enjoy the rest of your visit. Sincerely, General Manager
객실관리필요함 관리가 안된것 같음. 객실 관리가 필요함
Business response:
Mijung, thank you for taking time to post your review online. It is our mission to provide our guests with the best experience possible. It seems we missed the mark during your stay, and we apologize for any inconvenience caused. Your concerns have been shared with our team in an effort to improve our facilities and service. We hope you will consider us again the next time your travels bring you to the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.5 star rating with 2,164 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.