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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Ronald, thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Business response:
Deora, thanks for the perfect rating of Extended Stay America. It's great to know you had an awesome time with us. We hope to see you soon. Sincerely, Hotel Management
Not a good area to stay My first reaction to this Hotel was the poor customer service that was provided when we first arrived. There was two receptionist at the front desk, neither of them greeted us not smiled. I initiated the greeting, and their response was not genuine. We checked in and the whole process was not friendly. we go to our room, and our room was clean and the beds were comfortable. The next morning we left the Hotel early and there was a homicidal right in the corner of the street where the Hotel is located. ... read more
Business response:
Ana, thank you for taking the time to share your feedback. Although you liked your clean room, we are sorry for the inconvenience you experienced while here. This is not the type of service we strive for, so we would be taking appropriate steps to ensure this does not happen again. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Happy; would book again Needed just one night, but the room was spacious, clean, up to date and comfortable. There are a few choices for food and coffee nearby too so was a good deal.
Business response:
John, thank you for choosing Extended Stay America for your overnight stay. We are delighted to read you had a nice time with us and that you liked your well-appointed room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We appreciate you being our guest. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. I hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
A very clean hotel The first thing I noticed when entering our room was how refreshingly clean the room smelled. There is one thing I feel could be improved was the gentleman working the desk in the evening hours..We had a few questions and he didn't seem to care about our needs..It really wasn't a big deal but his attitude was "what do you want me to do about it"
Business response:
Karen, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, Hotel Management
Nice
Business response:
Robin, thank you for your kind rating and letting us know your stay at Extended Stay America was pleasant. Thanks again for being our guest, and we hope you will allow us to be of your service again in the future. Sincerely, General Manager
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Business response:
Robert, I appreciate you taking the time to post your review. We are delighted to know you had a fantastic time being with us. We hope to see you again at Extended Stay America. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 4.2 star rating with 1,448 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.