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1361 James Way, Belcamp, MD, 21017, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great hotel, but beds too hard. Convenient for our needs.
Business response:
Thank you for your recent survey of our hotel. I am sorry to hear that the comfort of our beds was not to your satisfaction. Still, I am so pleased to read that you had a great stay overall. We hope that you will allow us to serve you in the future should your travels bring you to this area again.
HAPPY TRAVELING TO WHOM THIS MAY CONCERN THE STAY AT EXTENDED STAY WAS LIKE AS ALWAYS THAT I HAVE STAYED THERE BEFORE VERY EXCELLENT
Business response:
Thank you for taking the time to write a review of your stay. I'm glad to hear that you enjoyed your stay and that you find our hotel to be excellent. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
REVIEW OF HOTEL Found hair in the bathroom.
Business response:
Thank you for your recent review of your stay. I was disheartened to read that you encountered cleanliness issues during your experience with us. Please accept our apologies. To prevent this from happening again, I will be coaching our housekeeping staff to make sure guest rooms are cleaned to our company’s high standards. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Convenient Dirty towel was left hanging over bathroom door. Hair was in the bathtub. Rest of the room was clean and comfortable.
Business response:
Thank you for your recent survey of our hotel. I want to apologize for the cleanliness issues you experienced in your room. We will be more diligent in our room inspections moving forward. Still, we are happy to hear that the rest of your stay was clean and comfortable. Thank you very much for bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
carter's review This was not the first time staying at this hotel and as always the stay was very welcome and friendly and politeness
Nice hotel The hotel is very nice, however a few of the staffs were not professional.
Room was clean and comfortable. Quiet despite being near the highway. Staff was pleasant and helpful.
Business response:
Dianna - Thank you for taking the time to write a review of our hotel. We are glad that you enjoyed your clean, comfortable room and found our staff to be helpful. Thank you again for your review. We hope to see you again soon.
comfortable GREETINGS TO WHOM IT MAY CONCERN IT WAS MY 2ND TIME STAYING AT THIS HOTEL.THE STAFF WAS VERY FRIENDLY AND HELPFUL.THE ROOM WAS CLEAN AND THE BED WAS COMFORTABLE.NOTHING LIKE MY OWN BED SMILE.BUT THE HOTEL IS VERY CLOSE TO THE EXPRESS WHICH I LIKE ALOT.MY ONLY SUGGESTION TO STAFF IS KEEP UP THE GOOD WORK THAT YOU ARE DOING
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 976 reviews.
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open tomorrow at 9:00 a.m.