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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clean service was good, very clean, I didn't know that at extended stays hotels you do not get room service every day and must ask for coffee pot dishes etc.
Business response:
Thank you for your recent survey you completed. I am glad that you enjoyed the service we provided to you during you stay with us. The staff and I are proud to have provided you with a clean room and good service. Thank you very much for providing us with your feedback. We hope that you will visit us again should your travels bring you to our area.
Good service The first night we stayed the air conditioner wasn't working. The next morning I asked if it could be fixed or could we be moved to another room. We went out for the day and when we came in the air conditioner had been completely switched out. It was clean and cool. The room was nice and we were well pleased.
like home Always stay here on my visit fron Tennessee. Always a sure thing.
Family Visit We enjoyed the extra room,and having a little kitchen to prepare meals and snacks. Very cozy. Plan to stay here again next trip.
Hotel stay for Rolling Thunder 2014 Smokers left cigarette butts and beer cans near entrance
Business response:
Thank you for your recent review of your stay. I am sorry to hear that our front entrance was unclean upon arrival. In response to your feedback, I have instructed my front desk staff to monitor the entrance for excessive litter and we will be cleaning it more often. Still, I am glad that you liked our location, your clean room, and your speedy check-in and check-out. Thank you very much for providing us with your feedback. We hope you will stay with us again in the future.
Good for a short stay This hotel worked on a busy holiday weekend. Place was quiet didn't have any unusual problems. Front desk staff could use some work in overall appearance, in my opinion I don't think jeans fit that role very well. They were however friendly and responsive to travelers. I the end worked well for business travel on a short stay.
Business response:
Thank you for taking time to write a review of your stay. I am thrilled to hear that our staff was friendly and responsive to your needs. As for their dress, I am sorry for this, and am reviewing our dress code policy with the team to ensure they are in standard attire when at work. Thank you very much for providing your feedback. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 955 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open tomorrow at 9:00 a.m.