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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was room for improvement. The room was somewhat clean, there was a cricket in one of the dresser drawers, the smoke alarm went off in the middle of the night for no apparent reason, the water from the shower ended up leaking outside of the tub causing a little mess in the bathroom, there was almost no toilet paper left on the roll and no new rolls anywhere to be found, the curtains would not close all the way, and there was someones coffee cup left in the freezer. I only stayed for two nights so I survived but if I had... read more
Business response:
Thank you for choosing to stay with us. We're sorry for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping and maintenance teams for review and actions. We also regret the disruption you had due to the false fire alarm. Thankfully, it was a false alarm, but we understand your frustration nonetheless. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Hotel is a little tired! Hotel looks old and dingy. Staff was marginally friendly. Didn’t need it but kitchen had no silverware, plates, cups, pans, etc.
Business response:
Thank you for being our guest. Although you liked our courteous associates, we are sorry our property was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We are sorry if our front desk staff did not communicate this to you at the time of check-in. On behalf of everyone here, we invite you ... read more
Nice place for a good price. Very clean and nice amenities
Business response:
Thank you for sharing the details of your stay at Extended Stay America. We are glad you enjoyed the comfort of your well-appointed room and that you found us to be a good value. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
love the room, bathroom wasn't clean
Business response:
Talissa, thank you for choosing Extended Stay America. We are delighted to know you had a pleasant stay and that you had a restful stay in your room. Your feedback regarding the oversight is shared with our housekeeping team. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 3.2 star rating with 2,340 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.