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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I hated the shower head! It doesn’t stay in place and almost flooded the bathroom
Business response:
Thank you for sharing your feedback. We are sorry you were inconvenienced by maintenance issues in your bathroom. We certainly understand how frustrating it can be when a maintenance problem arises. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Smelled like smoke Everything was pretty okay except for the fact that the listing said it was non smoking and the entire room smelled like smoke for the entirety of my stay.
Business response:
Please accept our sincere apologies for the smoke smell which impacted your stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Also, our housekeeping team is instructed to do deep cleaning of our property. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Reserved one of the available rooms. The one i received smelled like a sweatbox just horrible. I requested another room and waa told due to holiday no other rooms were available.
Business response:
Thank you for taking the time to post a review. We sincerely apologize for the cleanliness issues you experienced, as well as the fact that we did not completely address these to your total satisfaction. We have procedures in place to keep such mistakes from happening, and these procedures will be reviewed with our housekeeping team to make sure they are being followed each and every time a room is cleaned. We hope we have another opportunity to accommodate you in your room of choice the next time your travels bring you to t... read more
Arrived about 2AM and checked out 8:30AM. So, not a long stay. The shuttle was not available at our arrival time. So, we had to Uber. Continental breakfast was not much more than coffee and muffins - no place to sit down.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The front desk staff was very rude
Business response:
Thank you for staying with us and for your feedback regarding our front desk service. We are so sorry our service kept you from having an excellent stay. We have shared your comments with our team, as our goal is to ensure every guest has an excellent experience throughout their stay. Thanks again for your comments and we hope you will stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.1 star rating with 1,153 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.