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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Alisha, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was ok! Overall it wasn’t bad I think housekeeping could do a better job I literally went in the room and had my family stand by the door while I scrubbed down sticky floors and dirty counter tops wiped hair out of the tub and off the bathroom floor there is a huge crack in our room door if someone walked by they could see in our room there is a very strong smell of weed on every floor other than those things the room was comfortable and view was nice but on the flip side the staff at the front desk are all very nice poli... read more
Business response:
Alisha, thank you for the feedback about your stay at Extended Stay America. We are happy to know your overall time with us was comfortable and that you liked our courteous front desk staff. That being said, we are sorry for the cleanliness issues you encountered in your room and for the odor you experienced in the hallways. We have shared your concerns with our housekeeping staff so that they can take the necessary actions. Thank you for being our guest, and we hope to welcome you again soon. Sincerely, Hotel Management
It was ok Cigarette stains smelled like smoke
Business response:
Donald, thank you for the feedback. Although you had an overall pleasant stay, we are sorry for the issues you encountered with the odor and cleanliness in your room. Be assured this has been shared with the housekeeping department to ensure a better experience going forward. We hope you will reconsider giving us a chance to serve you better in the future. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Monikke, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Business response:
Souleymane, thank you for your fantastic rating. We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Business response:
Theresa, we are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
It was ok
Business response:
Khalilah, thank you for sparing some time to share your gracious review. We are delighted to know you had a comfortable stay at our well-kept property and that you liked our service, along with all of our facilities. On behalf of everyone at Extended Stay America, we invite you to revisit us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 3.3 star rating with 2,422 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.