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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mr. The room was ok. I stayed on the third floor. There needs to be more attention on the cleanliness of the elevator, the floor when you exit to get to the rooms were very dirty and it remained that way for my two day stay. The room itself was spacious, but again somethings needed attention the bathroom back door was dirty, the tub was so, so.... again a good spacious room, but it just needs to be cleaned a little better.
Business response:
William, thank you for being our guest at Extended Stay America. We are glad to read you had an overall pleasant visit and liked the spaciousness of your room. Your feedback is of utmost importance so it has been discussed with our housekeeping department in an effort to improve our service levels moving forward. We hope you will give us another opportunity to make a better impression. Sincerely, Hotel Management
One night Needed a hotel because I mixed my dates up. Comfortable stay.
Business response:
Christina, thank you for choosing Extended Stay America for your overnight stay. We are thrilled to know we met all your expectations and you had a great stay. We hope to see you again soon. Sincerely, Hotel Management
Enjoyable
Business response:
Charles, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
There was room for improvement. The room was somewhat clean, there was a cricket in one of the dresser drawers, the smoke alarm went off in the middle of the night for no apparent reason, the water from the shower ended up leaking outside of the tub causing a little mess in the bathroom, there was almost no toilet paper left on the roll and no new rolls anywhere to be found, the curtains would not close all the way, and there was someones coffee cup left in the freezer. I only stayed for two nights so I survived but if I had... read more
Business response:
Thank you for choosing to stay with us. We're sorry for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping and maintenance teams for review and actions. We also regret the disruption you had due to the false fire alarm. Thankfully, it was a false alarm, but we understand your frustration nonetheless. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Hotel is a little tired! Hotel looks old and dingy. Staff was marginally friendly. Didn’t need it but kitchen had no silverware, plates, cups, pans, etc.
Business response:
Thank you for being our guest. Although you liked our courteous associates, we are sorry our property was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We are sorry if our front desk staff did not communicate this to you at the time of check-in. On behalf of everyone here, we invite you ... read more
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.2 star rating with 1,205 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.