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Extended Stay America - Baltimore - BWl Airport - International Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay was ok. Just overnight before flying out of BWI. Reasonable price. Hotel was a little shabby and run down but adequate. A bit noisy as well.
Business response:
Katherine, thank you for taking the time to share your feedback. We’re glad to know overall you were happy with your stay, but we’re sorry there were few issues which kept you from giving us a higher rating. We hope to have the chance to welcome you back so we can provide you with a much better experience. Sincerely, Hotel Management
Fine for a quick trip to DC
Business response:
Denise, thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Great location and the facilities were good. But the room smelled a bit "used".....and my door was open upon check in like someone had JUST left the room. And that was after 6pm.
Business response:
Thanks for being our guest at Extended Stay America. We are pleased to know you liked our convenient location and had an overall enjoyable stay with us. With that said, we are sorry for the inconvenience you experienced with your room and have shared it with our team to ensure this does not happen again. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
would not choose this hotel again, although it solved a problem, I needed a place to stay with the dog. But it is generally old and smelly
Business response:
Thank you for taking the time to share your feedback. We are pleased you liked some of the aspects of your stay, but we are sorry for the inconvenience you experienced while you were here. We have shared your concerns with our housekeeping team for quick actions. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
7-13-18 thru 7-20-18 Big-ups to Victor the maintenance person. On our 1st day, the toilet handle broke and within less than 1/2 hr of reporting it to the office, he was there and it took him less than 5 min to repair it.. Such a nice guy!
Business response:
Angela, thank you for taking the time to post your review. Although there was a problem with your toilet, we’re glad to know it was resolved promptly by Victor. Please be assured that we will share your compliments with him. It was a pleasure to have you with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Hotel was great however I ubered to the wrong location 1500 aero drive 3 blocks away another extended stay america after minor outpatient surgery and although i looked worn and felt dizzy with a huge band aid on my head the clerk older man simply told me to walk the 3 block in the heat showed no compassion and was inhumane toward me offerded no assistance. The hotel on 939 intntl pkway was very nice kind helpful clerk and took notice of my condition and assisted quickly.
Business response:
Emmie, thank you for choosing Extended Stay America. Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to serve you at a future date. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
The toilet had no pressure to flush properly. The staff at late check in was excellent.
Business response:
It was our pleasure accommodating you, and we appreciate your feedback. We are glad your stay was good overall but terribly sorry to have inconvenienced you with the plumbing issue. We hope you'll see this for the isolated incident that it was. We appreciate your business and hope to see you again when your travels bring you back this way. Sincerely, Hotel Management
Clean, safe, comfortable beds!
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWl Airport - International Dr.
How is Extended Stay America - Baltimore - BWl Airport - International Dr. rated?
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 3.5 star rating with 2,200 reviews.
When is Extended Stay America - Baltimore - BWl Airport - International Dr. open?
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.