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Extended Stay America - Baltimore - BWl Airport - International Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Water was leaking from under the refrigerator
Business response:
William, thank you for being our guest at Extended Stay America. We are pleased your overall stay with us was enjoyable. That being said, we are sorry for the maintenance issue you experienced in your room and have shared it with the concerned team for quick review and actions. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Nice clean place...the only I would like to see if cups, ice, silverware etc. The room have a kitchenette but there is nothing in tthem
Business response:
William, thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our well-kept property. Please know our brand standards require us to keep the kitchenware at the front desk to ensure cleanliness. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Derek, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Convenient & Functional Convenient to the movie theatre and a few chain restraunts, but not the greatest area and a lot of contractors stay here
Business response:
Christopher, thanks so much for the review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Unsettling Stayed 2 nights, room wasn’t cleaned nor fresh towels provided. After inquiring about this I was told that the rooms are cleaned every 7 days and if I wanted fresh towels I’d have to return the used ones to the Front Desk. This was ridiculous to say the least and a great inconvenience after being out of the room all day.
Business response:
Thanks for being our guest. We are sorry for any inconvenience you experienced. Our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee and linen exchange is available at the front desk at any time and complimentary. We have shared your feedback with the front desk staff to ensure we clearly communicate our services to all guests. We hope you will choose us again on your next visit to the area. S... read more
Business response:
Leslie, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
The rooms were VERY outdated but didn't seem dirty. They should however specify that they don't accept cash payments. Also they should state "Limited breakfast" instead of "Free breakfast" which just had muffins, granola bars and packets of oatmeal. Also the "Free airport shuttle" should state "Limited airport shuttle" since it only ran until 10 am unlike many of the others that provided 24 hr shuttle service.
Business response:
Dawn, thank you for staying with us. Although you had a pleasant time here, we are sorry for not meeting your expectations. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Brandy, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Not what I expected..didn't realize this was a motel
Business response:
Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for not meeting your expectations. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWl Airport - International Dr.
How is Extended Stay America - Baltimore - BWl Airport - International Dr. rated?
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 4.3 star rating with 1,350 reviews.
When is Extended Stay America - Baltimore - BWl Airport - International Dr. open?
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.