This profile has been claimed by the business owner or representative.
Extended Stay America - Baltimore - BWl Airport - International Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was great however I ubered to the wrong location 1500 aero drive 3 blocks away another extended stay america after minor outpatient surgery and although i looked worn and felt dizzy with a huge band aid on my head the clerk older man simply told me to walk the 3 block in the heat showed no compassion and was inhumane toward me offerded no assistance. The hotel on 939 intntl pkway was very nice kind helpful clerk and took notice of my condition and assisted quickly.
Business response:
Emmie, thank you for choosing Extended Stay America. Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to serve you at a future date. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
The toilet had no pressure to flush properly. The staff at late check in was excellent.
Business response:
It was our pleasure accommodating you, and we appreciate your feedback. We are glad your stay was good overall but terribly sorry to have inconvenienced you with the plumbing issue. We hope you'll see this for the isolated incident that it was. We appreciate your business and hope to see you again when your travels bring you back this way. Sincerely, Hotel Management
Clean, safe, comfortable beds!
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Very clean...homey. Convenient location and good price !
Business response:
We are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review! We especially appreciate your awesome comments about our affordable rates. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Business response:
April, thank you for your review. Your total satisfaction is always our top priority, and I am sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Thomas, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Better than the one up the road I stayed a week at the extended stay just up the road then moved to this one. The 2 are 1/2 mile apart in distamce, but lightyears apart in quality Stay at this one. The other was a smoke smelling dump with careless staff. This extended stay is well maintained with great staff who make you feel selcome.
Business response:
Scott, thanks for the 4-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
nice - room was quiet - would have liked a coffee maker in room as we had to leave before breakfast
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWl Airport - International Dr.
How is Extended Stay America - Baltimore - BWl Airport - International Dr. rated?
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 4.3 star rating with 1,350 reviews.
When is Extended Stay America - Baltimore - BWl Airport - International Dr. open?
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.