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Extended Stay America - Baltimore - Timonium
- Hotels
- Timonium, MD
About this business
Location details
9704 Beaver Dam Rd., Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was fairly clean. Stairways reaked of marijuana, puke outside the entrance, entrance way needed to be vacuumed, pooped all over the grass from the dogs. Unfortunately, they don’t provide coffee in the rooms or hair dryers. Again, the room was clean and the hallway was quiet.
Business response:
Dear Guest, We are pleased that the interior space met expectations and that the surrounding area remained peaceful during your visit. Concerns regarding the condition of shared spaces and exterior grounds are being taken seriously and will be addressed with the appropriate team members to ensure better presentation and upkeep. We also appreciate your comments on in-room amenities, as guest comfort is always important to us. Your observations are valuable and help guide ongoing improvements. We hope you will consider giving ... read more
When we asked the feont desk, they told us that there were no extra pillows available. When accessing the lobby, both handicapped automatic door open buttons did not work.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you encountered during your stay. We regret that additional pillows were unavailable when requested and that the lobby’s accessibility features were not functioning properly. These issues fall short of the experience we strive to provide, and your observations have been shared with our team to ensure prompt attention and improvements. Guest comfort and satisfaction are very important to us, and we hope to welcome y... read more
Everything amazing as always
Nice clean room. Some of the other guests were noisy
Business response:
Dear Guest, A refreshed and well-kept room can make all the difference, and we’re glad that stood out during your visit. We also appreciate you sharing your thoughts about the overall atmosphere, as guest comfort remains important to us. Thank you for choosing Extended Stay America. We value your feedback and hope to provide an even more relaxing experience the next time you’re with us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Timonium
How is Extended Stay America - Baltimore - Timonium rated?
Extended Stay America - Baltimore - Timonium has a 3.2 star rating with 2,069 reviews.
When is Extended Stay America - Baltimore - Timonium open?
Extended Stay America - Baltimore - Timonium is open now. It will close tomorrow at 12:00 a.m.